Herb Merkle Design 47 High Street, Auckland CBD, Auckland 1010

"Fantastic service and a classic craftsman of engagement rings. The ring design started from an assortment of designs I shared, which turned into versions of sketches till we settled on a final design. Herbs vast experience with designing custom one-of-a-kind rings shined through as considerations that I would never have thought of were addressed (such as how the engagement ring will fit with the wedding ring). The range of materials was discussed thoroughly and matched to the design and budget. As a bonus, Herb's updates and communications were always discrete to make sure the engagement surprise wasn't accidentally leaked. My fiance was blown away by the design and quality of the ring. Thank you Herb for creating something that we will treasure forever."

"Wedding ring supposed to be a memorable one but this ring and place hasn’t got a good or comfortable memory for us. 1."the ring design wanted by my partner was not quite considered by Herb Merkle. No detailed drawings were provided initially, resulting in a different design to what my partner wanted" (even though provided photos and detail) 2. he ended up try to achieve what my partner wanted. But did not quite meet the deadline. I had a plan to propose on valentines ( I couldn’t plan because I wasn’t sure ring will be ready by then) because there was no update until same day on valentines. Even though contacted multiple times and herb did not answered. 3. Changed attitude after paying (response were quick by day and night ) couldn’t get hold of him easily after paid in full 4. I did not get any payment option or receipt. What I only received was piece of paper that his bank account written. And I asked for a receipt he said my bank account transaction would be it. 5. Even though I found (Uneven shoulder, dent and scratches on ring) those fault he told me it would be my requests and this will be final inspection. Without any apology. I do not understand, How brand new diamonds ring has this kind of problems. I only could think of Herb Merkle design rushed and overlooked our job even though he has enough time. Ended up we going some other jeweler to fix this problem."

"I met Herb through his son in 2014/2015 where I was planning on taking the next step with my now wife. I had a look at other jewelers, and they all seemed to be generic and overly expensive. Going to Herb and Sandra, I was greeted with a very family orientated atmosphere where your ideas and opinions were heard, adopted, and executed. Herb took my rough sketch and many inspirational pictures and created works of art in the form of a beautiful engagement ring and wedding bands. Herb and Sandra, it was a pleasure working with you. What you have created is unique and I believe that it will become a family heirloom for future generations. I look forward to working with you on other projects in the future."

"It is our absolute honor and privilege to have our wedding & engagement rings beautifully handcrafted by Mr. Merkle. Although it can often be stressful placing your trust in someone who will be making what will essentially a life long symbol of your marriage, our personal experience with Herb was entirely worry free. As a man of few words, he takes in everything you imagine in a piece of jewelry, and works with you in every step of the way - from the design, the budget, the time frame, to the quality of the materials - and turns it into your very own sparkle of perfection. With decades of experience, Herb still manages to surprise you in the best of ways when he presents you the final product, because his integrity, passion, and creativity outshines everything you could have ever hoped for. We still find ourselves showing off our rings even after 6 years of being married. When you are ready to discover the bespoke little treasure you have always wanted come to life, I only recommend Herb Merkle Design with the utmost pride, love and confidence!"

"I wanted to get my ring fixed which entailed reenforcing a tiny chain link across the band. I came to Herb after another jeweler said the job couldn’t be done (or they wouldn’t do it). He was honest with me explaining the intricate details of the task and the risk involved with repairing the unique piece. After chatting for a bit I felt confident leaving the special gift with him. About a week later I picked it up and am so happy he was able to do what others wouldn’t try. And now I know a bit more about my delicate ring and how to care for it. Highly recommend :) Thanks Herb!"