Chubb Insurance New Zealand Limited 24 Princes Wharf, Auckland CBD, Auckland 1010
About the Business
Welcome to Chubb Insurance New Zealand Limited, located at Auckland's picturesque Princes Wharf. As an esteemed establishment and point of interest, we are dedicated to helping you protect what matters most in life.
At Chubb Insurance, we understand the importance of asking the right questions when it comes to getting the right insurance and cover. That's why we offer a wide range of products designed to cater to your specific needs and circumstances.
For those seeking life insurance, our products provide the peace of mind to live life to the fullest, knowing that you and your loved ones are protected. We also offer income protection insurance, ensuring that you're covered in case of unexpected events that may impact your financial stability.
In the unfortunate event of a serious illness, our critical illness coverage provides you with financial freedom through a lump sum payment. We believe in tailoring our products to suit your stage of life, ensuring that you receive the right level of coverage at every step.
For travelers, Chubb's Travel Insurance cover options are designed to cater to single, annual, or multi-trip leisure insurance needs. Whether you're embarking on a business trip or a well-deserved vacation, our travel insurance will provide you with the necessary protection and peace of mind.
At Chubb, our claims service is a testament to our commitment to craftsmanship. We handle every claim with the utmost care and efficiency, ensuring that our customers receive the support they need when they need it most.
We also specialize in providing insurance solutions for businesses, understanding that each business has its own unique risks. From preventing risks to insuring them, we help businesses thrive in the face of uncertainties. Our Chubb Assistance for Business and Leisure Travel Policy Holders ensures comprehensive coverage for your workforce, while our tailored insurance products provide protection for key individuals within your organization.
Whether you're a small business owner, a developer, or a subcontractor in the construction industry, we have specialized insurance options to cover the specific risks you face. From extortion to cyber attacks, we have you covered to safeguard your company's reputation.
Customer service is at the heart of what we do at Chubb Insurance. We pride ourselves on using the best resources available to handle claims fairly and efficiently, showcasing our expertise and commitment to our valued customers.
In these unprecedented times, we understand the impact of the COVID-19 situation on travel plans. Rest assured, Chubb's travel insurance claims response is designed to support our policyholders during these challenging times.
If you need to submit a claim, we have streamlined the process to ensure convenience and efficiency. Our dedicated support services are available for both business and leisure travelers, providing assistance and guidance every step of the way.
Choose Chubb Insurance New Zealand Limited for all your insurance needs, and let us protect what matters most to you.
Photos
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Do you guys even have customer service? 60 minutes still not connected. It's not like whole NZ is with Chub Life and you guys are busy serving customers.. PS: Thanks for replying to e-mail. Please improve your phone service."
"Customer service is shocking. We have requested information regarding our policies for over 6 weeks and nobody gets back to us."
"Been trying to cancel my policy coming onto the third week now. Customer service is so slack at fulfilling my request to cancel. Only reply I got was why I shouldn't cancel. Still no reply as I write this review. Claims on the other hand reply instantly and are ver efficient. Customer service staff can learn alot from them."
"Unbelievably bad. Took two days of phone calls to finally get to the correct department. They incorrectly set up a DD and have been taking money out of my account. Not yet resolved or returned. I have never signed a DD agreement with them. In fact I have not dealt with this company but somehow they managed to set up a DD and take money from my bank account. Also my bank allowed it to happen. If the bank and a company like Chubb can just take your money like that something is very very wrong with how the system works."
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