World Journeys 10 Federal Street, Auckland CBD, Auckland 1010

"We have previously used World Journeys to curate some personalized itineraries to Cambodia and also to Vietnam. This time, pre-COVID, we set up a pre-retirement 6 week exploration of Peru, Bolivia and Ecuador, ending in the Galapagos. Despite the challenges of lockdown, the company was able to preserve our non-refundable deposit, worked some magic with their suppliers in South America and ensured that our bucket list trip (now post retirement), amended slightly due to the instability in Peru, went ahead smoothly and without any hitches. We asked for, and received a wonderful standard of hotels, lodges and guides throughout the trip, saw incredible landscapes and experienced the wonderful culture and history of Latin America up close and in some style. The adventure culminated in an amazing 12 days cruising around the Galapagos on a small ship, taking in all the amazing wildlife above and below the water. World Journeys, and their partners, really did come through for us, ironed out any little hiccups along the way caused by in-flight diversions due to weather, or rain-induced landslides on major highways and made sure that we achieved everything on the program. I cannot fault the professional and personal service we received, from the planning of the itinerary, to it's execution once in South America, and have every intention of using World Journeys again on our next adventure."

"The team at world journeys are incredibly accomodating and have worked tirelessly through the covid pandemic and afterward to ensure the best outcomes through such an unforeseen event that impacted the whole travel industry. So much respect for their professionalism and commitment to their clients."

"We booked an Africa trip with WJ for July 2020. Of course Covid caused it to be cancelled. WJ rolled over the tour till 2021 and then 2022. We tried to transfer our deposit to a tour in Iceland, but no. No flexibility. We had to do what we had previously booked. When it was obvious the world was opening again WJ approached us to travel in 2023. All good, however we were quoted a large increase in the cost with no guarantee as to what the final cost would be in 2023! They also wanted more deposit than that they had had since 2019! Our travel agent refused as he couldn’t even book the internal flights at that stage. All WJ would say is claim on your insurance, however we all know that as soon as Covid was classed a pandemic all travel insurance was void. And we couldn’t transfer the insurance to another trip until we had dates. WJ has been completely inflexible and unlike most other companies refuse to refund any of our deposit. Now they have blocked me on Facebook! I had been following them but am not now and can’t ‘like’ the page. I’d be very weary of this company!"

"I have had the most amazing experiences with World Journeys. As a company they always go that extra mile. As guests you feel privileged, pampered , cared for and safe yet still experiencing amazing adventures. I have had three incredible “World Journeys “and already have booked my next one to Ethiopia. Can’t wait. So exciting. Thank you to all our lovely guides that have made our trips so amazing and memorable."

"We have used World Journeys for a number of travels - several times in South America and last year to India and this year to Mediterranean Europe and the Balkans. All was excellent - the hotels, itinerary and guides we had in India were all brilliant and it was not overly expensive. I very informative trip well organised by a team who know their clients requirements. This year in Europe and especially in the Balkans we received the same top shelf service. The World Journeys team are excellent in understanding the foibles of their clients and putting together a tour that suits the requirements. World Journeys are highly recommended."