Gym Kids 52 Hepburn Street, Freemans Bay, Auckland 1011

"My daughter, 4 year old, went there for a term and we will not be going back. Staff do not care about safety of the children. They have way too many kids in one class without having an adequate number of staff to supervise them. You can tell the staff are not professional. They show the 4 year olds a complicated routine and several options, and expect them to remember all the steps when left on their own. In actual fact, 4 year olds need to be supervised one on one on the beam and the bars. The staff do not take polite criticism well. My daughter had fallen hard twice and the female staff supervising did not even ask if she was alright and walked off to another child. Don't know if the west Harbour branch may be better. Only positive is that the facility is well ventilated and smell fresh. The same can't be said for some other gymnastics facilities."

"Excellent venue well set up with very friendly staff. I've used them for school holiday programs twice now and my daughter really loves attending."

"My kids have been attending Gym Kids for over 4 years and it has given them confidence, co-ordination and skills which I believe are so important and foundation to many sports. The instructors have all been loved by my children and they do such a great job getting a class of kids to listen and follow their instructions. Each class has great basic skills but on top of this they have variation. The kids look forward to their classes and it is amazing seeing their progress. The new premises in Hobsonville is outstanding."

"Brought my 3 boys to the class where only one was in the class . My youngest (2 y/o) climbed on a low level piece of soft gym equipment attended closely by me, the male gym instructor got very uptight and told me to get him to sit down . I laughed and said "you're kidding right?" To which he said "no I'm not but he can stand if you like" . Come on guys, firstly if you don't enjoy having kids around you, don't teach kids. Secondly don't forget who's paying the bills here, a bit more polite asking and a bit less sarcastic crap. I get it's annoying having other kids around than the kids you are teaching but that's the landscape. Poor show, disappointing and not exactly making me want to give more money to Gym kids."

"My daughter attended Gymkidz for about 6 months and she loved it... Until one day, she fell during the gym session and broke her arm. When we found out it was broken, I sent them an email to inform them and let them know we would skip a term. They never even bothered to reply or ask how she was doing. Really made me realise that they are all about the money but don't really care about the well-being of the kids!!! Shame!"