Parkside Hotel & Apartments 100 Greys Avenue, Auckland CBD, Auckland 1010

"I previously stayed when this was the Amora. It is now hotel rooms and apartments. The rooms are ok, comparable to a 4* hotel. BUT.....there is no restaurant or bar...and room service is optional. It is in a reasonable central location but you have to walk up to K Road for any food or corner shop or bottle shop. The few staff were friendly and helpful. But otherwise there is no atmosphere. I didn't choose to stay here as it was booked by my employer and I probably wouldn't make it a first choice if I was booking myself."

"Enjoyed our 4 night stay here. Good location, 20 min walk to britomart train station. Right in centre of town but easy to get to from the motorway. Plenty of eateries close by. Room was clean and tidy, rooms are nothing flash and a bit old but do the trick. Bonus having a washer/drier in the room, didn't have to take dirty washing home from holiday."

"Location was good and within walking distance to the city centre. Steep uphill walk back though for those who have mobility issues. Bus stop virtually 20 mtrs from the door of the hotel. Lady on reception was just doing her job and there was no extraordinary service there as far as making you welcome etc. Music in the waiting part of the lobby is loud, jerky and annoying. Rooms were good with great views. There was an issue with bathroom where the water ended up all over the floor as the small screen over the bath leaked. Beds were very comfortable and the small kitchen well equipped with everything you need. Only there for 3 nights and it was a pleasant stay overall."

"I had booked a two night stay direct with the hotel web site during Easter weekend. Charlie at the front desk was friendly and welcoming. The room was spacious and relatively clean [except for the bathroom floor]. The real issue I had was with the washing machine. It ruined my new hiking pants, changing them to muddled gray color from black. When I reported this to the front desk and asked for reimbursement, they claimed the washer worked fine and offered to wash my clothes for me [not sure how they were going to put the black back] The hotel was short staffed all weekend, with no one to refresh the room or remove trash. This is a three star hotel that could become a four star property with more attention to detail and better customer service.. Steer clear if you are looking for a good customer experience."

"We stayed here with my one-year old, and it was great! The location is fantastic (close to restaurants that are open late and walkable to the downtown area). It was clean, and the staff was efficient and friendly. I would stay here again!"