Southern Cross North Harbour Hospital, Auckland 232 Wairau Road, Glenfield, Auckland 0627
About the Business
Southern Cross North Harbour Hospital, Auckland is a leading private healthcare institution located on Wairau Road in Auckland's North Shore. As one of the four Southern Cross wholly owned hospital sites in the Auckland region, our North Harbour campus is at the forefront of the fast-developing private healthcare sector.
We take pride in being the only private surgical in-patient hospital on the North Shore, offering exceptional healthcare services to our patients. Our hospital facilities include the Northern Clinic site, state-of-the-art procedure rooms, and practitioner consulting facilities. We are also home to Waitemata Endoscopy, a purpose-built endoscopy suite operated by highly qualified medical practitioners in partnership with Southern Cross Healthcare. Additionally, our campus houses Intra's cutting-edge, image-guided healthcare center.
At Southern Cross North Harbour Hospital, we prioritize the well-being and comfort of our patients. Our registered nurse workforce is professional, caring, and dedicated to providing top-quality care. We offer spacious rooms for overnight stays, equipped with modern amenities such as en-suite bathrooms, televisions with selected SKY TV channels, radios, refrigerators, and tea/coffee making facilities.
To ensure the dietary needs of our patients are met, we provide quality nourishing meals, and special dietary requirements can be catered for upon request. We also understand the importance of maintaining connections with loved ones during a hospital stay, which is why our visiting hours are from 11 am to 8 pm. However, please note that due to Covid-19 precautions, visitors may be impacted, and we recommend reviewing our Covid-19 page before planning a visit.
Our North Harbour hospital campus boasts all the facilities one would expect from a large private surgical hospital. We have state-of-the-art digital and hybrid operating theaters, including a da Vinci® surgical robot, to ensure the highest level of surgical precision. In addition, we offer a range of consulting and practitioner treatment suites on-site, including a purpose-built endoscopy suite, cardiology services, cancer care, sports medicine, radiology, and more, all conveniently located within the Northern Clinic.
For any general health inquiries, questions, or concerns, we advise contacting your admitting specialist, general practitioner, or local accident & emergency center by telephone. Our address is 232 Wairau Road, Glenfield, Auckland 0627, with a P.O. Box 101-488, North Shore Mail Centre 0745.
To streamline your admission process, we provide a Southern Cross patient Admission Pack, which will be given to you by your surgeon prior to your hospital procedure. These forms, available below and in the pack, gather important information about your personal details, health history, special needs, and payment preferences. Completing all sections will enable our healthcare teams to tailor your care accordingly. In some cases, we may need to contact you for more information or request additional documents, such as power of attorney documents or a Welfare Guardian document.
When visiting the hospital, please remember to bring your 'Agreement to Treatment Form' provided by your specialist. We also offer the convenience of completing your Patient Admission and Patient Health Questionnaire forms online, which will be directly sent to your hospital. You can request a copy for your own reference as well. For non-New Zealand residents, an 'Acknowledgement Form: Non NZ Resident' is required.
Patient safety is our utmost priority, especially during and after surgery. We highly recommend reading our Preventing infection after surgery brochure (PDF) and watching the Staying safe before and after surgery video. Additionally, you can find the Patient Admission Form (PDF) and Patient Health Questionnaire (PDF) on our website.
Once you have completed the patient forms, you can scan or photograph them legibly and email them to your hospital or send them by post. If posting, please allow 1-2 extra weeks for delivery.
It is important to note that admission to our hospital for treatment puts you at a higher risk of blood clots. If you have any concerns or if any of the mentioned factors apply to you, please discuss them with your GP or treating medical specialist.
At Southern Cross North Harbour Hospital, Auckland, we are committed to providing exceptional healthcare services to our patients. With our state-of-the-art facilities, dedicated healthcare professionals, and patient-centered approach, we strive to ensure your comfort, well-being, and successful recovery.
Photos
Location & Phone number
232 Wairau Road, Glenfield, Auckland, New Zealand
Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
11:00 AM - 8:00 PM
Reviews
"An absolute class act. The staff were all so awesome, the place runs like clockwork. Everyone is so cheerful, Thanks to all the team especially Brenda."
"Just got surgery there last week. The facilities, room, food and above all the staff were simply outstanding! I arrived pretty stressed but and Gail and the team were super friendly, reassuring, very professional and helpful. Stayed overnight and the night team was of the same caliber, always making sure I was ok and comfortable. Dinner, breakfast and lunch were way above your average coffee place, fresh and handmade. I could go on and on but I will just say THANK YOU, you guys were AMAZING and made this difficult moment much easier to get through ! ❤️"
"My 4yo daughter had a surgery, the team was helpfull and very kind to all of us, happy to explain the case and make us feel comfortable. Room and facilities were great and we had no problems during our time in there. Thank you!"
"I am currently lobbying southern cross to change its stance on health screening. Currently they claim that prevention is not better than cure, when I asked them to cover a calcium score to check the condition of my heart they declined and hide behind some retorhric based on research. When asked to provide a copy of said research they couldn't. Simply put I believe early diagnosis is a more equitable and cost effective stance than waiting to have a heart attack before I can make a claim! Strangely southern cross disagree! This review was instigated by lack of response on this matter by southern cross. I have subsequently canceled my membership, southern cross health insurance is a scam!"
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