HYPE DC Cuba Mall Cuba Street, Mall, Wellington 6011
About the Business
Welcome to HYPE DC Cuba Mall, your ultimate destination for all things footwear in Wellington, New Zealand. Located on the vibrant Cuba Street, our establishment is a point of interest for shoe enthusiasts and fashion-forward individuals alike.
As a leading shoe store in the area, HYPE DC Cuba Mall offers an extensive range of premium footwear brands for men, women, and children. Step into our store and immerse yourself in a world of style, comfort, and quality. Whether you're looking for the latest sneaker releases, classic kicks, or trendy streetwear-inspired shoes, we have something to suit every taste and occasion.
At HYPE DC Cuba Mall, we pride ourselves on curating a diverse collection of shoes that cater to the diverse needs of our customers. From athletic shoes for sports enthusiasts to elegant heels for formal events, our store is a one-stop-shop for all your footwear desires. Our knowledgeable and friendly staff are always ready to assist you in finding the perfect pair that not only fits well but also reflects your personal style.
Step into our modern and inviting store, where you'll find a spacious layout designed to make your shopping experience enjoyable and hassle-free. Our shelves are lined with the latest trends and timeless classics, ensuring that you can always find something that catches your eye. We believe that shoes are more than just a necessity; they are an expression of individuality and a reflection of one's personality.
As an institution dedicated to providing exceptional customer service, HYPE DC Cuba Mall goes above and beyond to ensure customer satisfaction. We understand that finding the right pair of shoes can be a transformative experience, and our goal is to make that experience unforgettable. Whether you need assistance with sizing, styling advice, or simply want to explore our diverse range, our team is here to assist you every step of the way.
In addition to our extensive shoe collection, HYPE DC Cuba Mall regularly collaborates with renowned brands and designers to bring you exclusive releases and limited-edition footwear. Stay updated with our social media channels and website to be the first to know about the hottest drops and special promotions.
Visit HYPE DC Cuba Mall on Wellington's iconic Cuba Street and embark on a shoe shopping journey like no other. Discover the perfect pair that will elevate your style, provide comfort, and make a statement with every step. Experience the HYPE DC difference today.
Photos
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
10:00 AM - 5:00 PM
Reviews
"Just got ignored by the 3 team members in the store. I was the only one there. Not even a hello. ☹️"
"Previously have always experienced amazing customer service at the Hype Cuba Mall store, hence why we went to buy another pair of shoes from them over other stores. However, am incredibly shocked and disappointed in the customer service we experienced today. There was no ‘hello’ or ‘how can I help you’ upon first arriving in the store. We proceeded to pick up two pairs of shoes to try on. The two store assistants were too engrossed in their own conversations and gossip to see us standing there waiting for a good ten minutes to be served. One employee announced they needed a five minute break out the back and proceeded to walk right past us with eyes purposely averted to the ground. The other girl eventually looked in our direction to which we responded “can you help us please?”. After asking for our sizes, one pair of shoes she bought back in the appropriate size but just put the box down beside me without saying anything and walked away. Didn’t take them out of the box and when I did, all of the buckles on the shoes were still undone. The other pair of shoes didn’t have the desired size in stock. The employee didn’t even consider to provide the a different style or colour to try on for the correct size. We weren’t checked up on and were not approached again to ask if the shoes were ok or to check if they fitted correctly. The shoes I tried on did fit correctly. But with service like that there was no way I was going to give these girls $210 of my money. Placed the box of shoes on the front counter, again with no response from the store employee apart from a filthy look. Went to a different shoe store further down the road and ended up paying more for the shoes. However, for amazing service and experiencing how customers should be treated I was more than willing to pay the extra. This is a real shame from a store that normally has such amazing customer service and really friendly staff."
"Asked to try on a pair of shoes, assistant went out the back and brought box to me and put it beside me and walked away saying if there was anything I needed to let her know. Didn't even take them out of the box or offer to lace them. Reading other reviews sounds like I really lucked out on great service. So disappointed I walked out and bought them from another store in Wellington where I got exceptional service."
"Really appreciated the help and overall customer service experience brought by who i believe was Danika. She went above and beyond in helping me and really had the vibes going. Truly grateful for her services, definitely gonna come back!!"
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