Ballarat Base Hospital (Grampians Health)
1 Drummond Street North, Ballarat Central, Victoria 3350
About the Business
Welcome to Ballarat Base Hospital, located in the heart of Ballarat Central on Drummond Street North. As a prominent establishment in the Grampians region, we are proud to be a part of Grampians Health, an organization dedicated to serving our communities and providing comprehensive care close to home.
At Grampians Health, our purpose goes beyond simply providing healthcare services. We strive to become an integral part of the fabric of our communities, deeply committed to the well-being and welfare of all individuals we serve. We recognize and pay respect to the Traditional Custodians of the lands on which we operate, including the Wadawurrung, Djab wurrung, Wotjobaluk, Jaadwa, Jadawadjali, Wergaia, and Jupagulk peoples. We acknowledge their deep connections to the land, waterways, and community, and extend our respect to the Elders both past and present, as well as to all Aboriginal and Torres Strait Islander peoples.
Grampians Health values and appreciates the contributions made by Aboriginal and Torres Strait Islander peoples in our society. We understand that sovereignty has never been ceded and affirm that the land we operate on will always be Aboriginal land.
In line with our commitment to inclusivity, Grampians Health is dedicated to providing inclusive services and creating an inclusive working environment. We firmly believe in equity of healthcare for all, regardless of background or circumstance.
With Ballarat Base Hospital as a point of interest within Grampians Health, you can expect to receive high-quality care and support from our dedicated team of healthcare professionals. We offer a wide range of medical services, ensuring that you receive the care you need in a convenient location.
Whether you require emergency care, specialist consultations, or ongoing treatment, Ballarat Base Hospital is here to serve you. Our goal is to provide comprehensive care as close to your home as possible, ensuring that you receive the support you need in a familiar and comfortable setting.
Thank you for choosing Ballarat Base Hospital and Grampians Health. We are honored to be a part of your healthcare journey and look forward to serving you and your community with compassion, respect, and excellence.
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Contacts
1 Drummond Street North, Ballarat Central, Victoria 3350, Australia
Reviews
"Would highly recommend avoiding this facility and seeking better care elsewhere. They have screwed up a multitude of things in my experience- the most recent being giving a diabetic family member of mine an infection that she now needs surgery for. This was due to a lack of care and regard for getting things done in a clean, safe way. They only wanted to rush her out and move onto the next patient. Everything was rushed and done hastily"
"When I was in there the whole ED only had 1 doctor was on for entire shift that doctor was mostly spending her time in resuscitation..people waiting on the floor in ED waiting room literally dying, ambulances banked up waiting for 10 hours not enough beds. I was having severely severe allergic adverse reaction to my first covid vaccine. It's a disgrace our government do not properly fund regional hospitals. Zero specialists in ED at night is also a big issue."
"In my 30 odd years of living in Ballarat I have heard and experienced relatively little good about this hospital. In terms of personal experience I've had an ex-partner whose pregnancy complications were ignored until they reached a critical level and just now one of my best friends has had a severe leg injury made a lot worse after they made him walk on it and wait outside for a lift home. Shockingly bad care, do not go here if you value your life and health. I've also heard a lot of stories about the management, namely that a lot of people there are only there cause they couldn't make it up in Melbourne."
"I was in emergency with my housemate for over 6 hours starting at 6:50pm 22/6/2023. At 2:40am we wanted to make sure everything was uploaded to their MyHealth account. We talked to the nurse you advised who advised to seek Clerk advice. When talking to the Clerk they were very annoyed and agitated about our question. We tried to ask if there was anything to do and they flat out refused to help. We sat down in the waiting area and the same Clerk came out to us in the waiting area and said "I've talked to the head nurse and there is nothing we can do about it, you have to contact MyGov if you want these documents to be uploaded". My housemate has autism spectrum disorder and asked if they could have this is writing so it can be passed on, the Clerk very rudely asked "Are you serious?" My house clearly upset asked them to leave as they could feel themselves having a sensory overload due to all the pain and stress they were under due to attending the ED. The Clerk backed off after my housemate started to cry and left. This is terrible customer service. I understand that it is 2:40am but that doesn't give the right to talk to someone the way they did."
"Thankyou to the amazing staff, you were were quick, efficient and caring. The moment we entered the ER with my young daughter we were taken to triage and waited no more than a 1 min in the waiting room before seeing a Dr. A special shout out to the lovliest nurse Molly. You were so kind and I really appreciated the follow up call a few hours later."
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