Wairau Park Dental Centre | Lumino The Dentists 1 Totaravale Drive, Wairau Valley, Glenfield, Auckland 0627
About the Business
Photos
Location & Phone number
1 Totaravale Drive, Wairau Valley, Glenfield, Auckland 0627, New Zealand
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"In over 60 years I've never looked forward to a trip to the dentist, not anymore these guys are brilliant. I had Dr Betty Ng and Georgina and can't speak highly enough. 1 tooth out and absolutely no pain even after didn't even have panadol. Will 100% be back next year."
"Wish i had read these reviews before. Am so disappointed at the charge for a recent visit. Almost $500 for an appt that took 30 mins tops with no anaesthetic. Be careful, get quotes from plenty of other places before you make a decision. I will be looking for a new dentist."
"From all the dentist I have seen across the world Lydia was by far the most caring and concerned about my welfare. I’ve had terrible Experiences from when I was a child and Lydia made me feel calm and well looked after. If any problems arise in the future she will be the first person I phone."
"It feels like I was tricked from their $65 new patient campaign. The first appt was good but all they did was an x-ray to tell you what you need to do, then you need to make another appt for further work. In my case it was just deep scaling that’s needed to be done by their hygienist. I was able to make an appt to see a dentist pretty quickly, but apparently the hygienist is booked out for a couple weeks. Fine. And me being available only in the weekends, I had to wait another week. But comes the day of my appt, I was only contacted that morning the hygienist rang in sick. Fine, although I’m disappointed that there is no relieve hygienist to cover. I had no choice but to make another appt for 2 weeks later. Comes the day of my 2nd appts, I received a call again that morning and was told the hygienist didn’t show up to work. I was pretty frustrated at that time as I had to miss out on an event due to this appt. I was ready to make a complaint and asked the practice manager to call me. Two weeks later, (a week before the 3rd appt), I received a call AGAIN, not from the practice manager who obviously couldn’t care less, but from their (temp)reception who claimed to be a surgeon actually, that my appt next week will have to be cancelled as they no longer have a hygienist on saturday. I’ve been mucked around so many times and had to wait over a month and yet I’m still waiting. It seems that they are very quick to get your $65 initial fee but you can’t get the treatment that you need, yet you’re stuck. For some people $65 is a lot of money and wouldn’t want to go elsewhere after having paid that. Lucky for me, I will now be going elsewhere that is more professional."
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