Michael Hill
330 Pinjarra Road, Mandurah, Western Australia 6210
About the Business
Welcome to Michael Hill Mandurah! Located on Pinjarra Road, our establishment is not just a jewelry store, but also a point of interest and a must-visit store in Australia. Our friendly and knowledgeable team is dedicated to helping you choose the best jewelry and accessories to suit your style and budget.
Step into our store and immerse yourself in a world of exquisite craftsmanship and stunning designs. Whether you are looking for timeless classics or the latest on-trend pieces, we have something for everyone. Our extensive range includes engagement rings, wedding bands, women's bracelets, pendants, rings, earrings, chains, as well as men's accessories and watches.
At Michael Hill Jeweller, we have been crafting distinct and appealing jewelry since our founding in 1979. It all started when Michael and his wife Christine opened their first store in the charming New Zealand town of Whangarei. Since then, we have grown exponentially and now have over 300 stores across Australia, New Zealand, Canada, and the United States. Along the way, we have earned a well-deserved reputation for providing quality jewelry.
We take pride in sourcing our materials from leading designers and diamond suppliers. Our strong relationships with them ensure that only top-quality pieces make it through our doors. We want you to be completely satisfied with your purchase, so if for any reason you are unhappy, we are here to listen and make it right.
So come and explore our range in-store at Michael Hill Mandurah. Discover the beauty and elegance of our jewelry, and let our team assist you in finding the perfect piece that reflects your individuality. Whether you are celebrating a special occasion or simply treating yourself, we are here to make your jewelry dreams come true.
Photos
Contacts
330 Pinjarra Road, Mandurah, Western Australia 6210, Australia
Opening hours
Monday:
09:00 - 17:30
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 19:30
Friday:
09:00 - 17:30
Saturday:
09:00 - 17:00
Sunday:
10:00 - 16:00
Reviews
"Terrible experience. I bought a very expensive bracelet for my wife. I wasn't informed that to have it altered would be an additional cost on top of the already expensive piece. We dropped it back to Michael Hill Mandurah to send off and have altered by their third party jeweller. The lady advised a 4-6 week wait....waiting.....waiting.... 3 months later my wife decides to enter the store and ask where it is as we hadn't had any response from Mandurah store. The lady brings the bracelet out of the bag to advise that it is ready. My wife asked why she hadn't received a call and the response was "we always text" so you would have had a text sent. We didn't receive any text. The bracelet wasn't ready, it hadn't even been checked (hence no text) as the diamond links were missing. So after 3 months, we were advised it had to be sent back to the third party jeweller for them to 'find' the diamonds and send the whole product back. Very annoyed at this point because we didn't receive a call to say it had returned to store & we can't even have the bracelet yet. Another 2 weeks and it returned again. My wife went to collect it and after 3 1/2 months waiting, a return as the products diamond were missing - she was still charged the alternation fee! Disgusting customer service and would never recommend anyone to shop here. This cost should be absorbed by Michael Hill regardless of cumbersome policies regarding third party jewellers being paid. Trust me people - shop somewhere else!!!"
""The store is clean, staff are friendly and well present. Quality of the jewellery is amazing.""
"Went in to get my fingers sized and the lady was rude as and didn’t want to do more than one finger. Apparently “people were waiting for her” which was a lie as they were being served by others. We went to a nearby jewellery store and they were happy as can be and measured both hands."
"Attended for a warranty cleaning on a diamond ring. Staff were resistant and initially refused, before reading an email from another branch and then spoke rudely of said branch. Claiming email reminders weren't typically sent out and 'only boorgaoon have time for this'. Despite email stating store can print a new warranty passport they were resistant to this. Eventually printing it out, and then not completing it properly we had to return twice for them to complete the warranty details. Elderly blonde female staff member with husky voice (forgot name) was the worst of them however, all three staff members were very poor at customer service. Will never use this branch again. Booragoon are much better. Also, eating breakfast on the glass counter isn't a good look."
"Asked if they had a particular item in store, turned away at the door with an unhelpful and judgemental "I dont think so, sorry". Looked online and it says the item is in stock, available for click and collect? Was ready to make a purchase but another jewellery shop got my business instead. Disappointing, won't bother with this outlet in future. Not the first time this has happened either."
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