MyState Bank 67 Saint John Street, Launceston, Tasmania 7250
About the Business
Welcome to MyState Bank, located at 67 Saint John Street in Launceston, Australia. As a trusted institution, we offer a range of services including ATM access, banking facilities, financial services, and more. Our goal is to make your day-to-day banking experience easy and secure.
At MyState Bank, we understand that banking should revolve around your needs, not the other way around. That's why we constantly strive to find new ways to make payments convenient for you. Rest assured, your money is protected with the Australian Government's deposit guarantee, giving you peace of mind.
It's important to note that if we don't have your Tax File Number (TFN), we are required to deduct withholding tax from any interest earned on your deposit accounts. We also provide valuable information on how to identify scams or frauds, as well as tips on protecting yourself online. If you suspect you've been targeted, we'll guide you on what steps to take.
To ensure your safety, we have set transfer limits at $5,000 to protect you from fraud. These limits can be adjusted at any time to suit your needs. Additionally, our Bonus Saver Account offers a total variable interest rate, including a competitive 4.95% p.a. bonus interest. For more detailed information about this account, please refer to our terms and conditions, financial services guide, and interest rates and fees for deposit accounts.
If you're interested in Term Deposits, we have a special offer available for personal customers. Open or renew a Term Deposit with us and enjoy attractive interest rates on balances ranging from $5,000 to $1,000,000, with interest paid at maturity. Please note that a 31-day notice is required for early redemption, and an interest penalty applies.
Our interest rates are calculated daily and paid monthly, with the rates subject to change. Bonus interest on our Bonus Saver Account is applicable when eligibility criteria are met. Please be aware that bonus interest is only payable on balances up to $250,000, while the base rate of interest is applied to any balance exceeding this amount. For the most up-to-date interest rates, please refer to our interest rates for personal deposit accounts.
Certain deposits are ineligible for our Bonus Saver account, including Bank@Post deposits or transfers, cheques, money orders, travellers cheques, international drafts, and foreign currency. Additionally, interest credits, fee refunds, and returned payments are not eligible.
To qualify for eligible Visa transactions, they must be settled in the current month and include EFTPOS transactions, online and in-store purchases, regular card payments, payWave, Apple Pay, Google Pay, Samsung Pay, Garmin Pay, and Fitbit Pay transactions.
Please note that any advice provided on our website does not take into account your personal objectives, financial situation, or needs. It's important to consider whether our products are appropriate for you and review the relevant Disclosure Documentation and Target Market Determinations before making any decisions. For more information, please review our Financial Services Guide (FSG) before accessing information on our website. Loan applications are subject to MyState's credit approval criteria, and terms and conditions, fees, and charges may apply. All information, including rates, is current as of 31 August 2023 and is subject to change.
Lastly, we urge you to keep your devices safe and be cautious of cold callers claiming to be from reputable companies asking you to download software. These are likely scams, and it's important to learn more and protect yourself from such fraudulent activities.
At MyState Bank, we are dedicated to providing you with the best banking experience possible. Visit us at our Launceston branch or explore our website for more information.
Location & Phone number
67 Saint John Street, Launceston, Tasmania 7250, Australia
Hours open
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Cannot even answer simple questions about your home loan in the branch. Was paying much higher interest rate than other banks, tried to talk to someone about it in store but everything needs to be done via call centre. They tried to call me twice, both times (during work) I couldn't answer (I was not asked for a convenient time). Only left generic Mystate call centre number, Called back twice, waited on hold for 15 minutes the first time and 25 minutes the 2nd time before I had to hang up. Switched home loan to a different bank, was again unable to request any of the documents needed to complete this through the branch, was told I Couldn't even ring the call centre as the waits are too long. Well over 24 hours later, still haven't received a call. FYI - Not a staff issue. The Launceston branch staff were pleasant and I've had past experiences with the lending people in Launceston who are both great."
"Can't even access my own account will be closing mine and my partners and children's accounts Monday by far the worst bank ever dealt with nil after hrs service absolutely pathetic"
"Today I went to mystate launceston they were closed at 4pm new opening hours why close at 4pm . Go back to 5pm. I'm not happy I have to go Tuesday to the bank I hope I can make it busy Tuesday. Not a happy customer."
"Easily the worst bank I've come across don't waste your time with MyState. The app design is horrendous whoever worked on it should honestly be fired."
"Absolutely hopeless. Can not get into my own account using correct customer number and password. Changed password still nothing. Had help from customer rep at Mystate still nothing. What's the bet they are in they process of lowering the interest rate on my savings. Now going in to town to try sort. wonderful operation and lucky the politicians allow this to continue after the royal commission into banking. Woeful, unacceptable and disgusting - deceitful to say but never do. If it were a restaurant the customer would the the plate back at you and walk out not paying -rightfully so"
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