Perth Medical Centre 713 Hay Street, Perth, Western Australia 6000

"Went for consultation with Dr Nguyen for pregnancy and got charged for 2 item, standard consultation and pregnancy. Did not consult anything other than pregnancy yet got charged for 2 item. After we asked around, we felt we got double charged and we called the receptionist to double check the billing but they just say not very cleared with how the Doctor charged. Will never go back again."

"Rude Dr Indrani Saharay. Checked into my 9:10am today, Saturday February 25th, at 9:05 and paid upfront for my session. The receptionist took a call at 9:15am and informed myself and another gentlemen the doctor was late and my appt would be 9:40. At 10:10am I was still waiting and approached the receptionist to ask how much longer the First Gentlemen who was before me, would be. She told me he was only supposed to be 10 minutes and she didn’t know. I enquired about reimbursement for the appointment as I had to wait so long and didn’t feel it was appropriate for a doctor to call and say she was late when already clearly being late for 2 appts. The receptionist is not in the position to make these decisions so I sat back down. When the doctor finally called me in, she told me sit in her office and the receptionist briefed her while I was inside the office waiting that I was unhappy about the wait time. The doctor made her way in laughing and saying “really? Oh well” back to the receptionist before still laughing saying she understood I am angry about waiting . I explained that was right and I also needed a new script for my medication. She printed it without asking questions and I then said I would like some sort of consultation, which then consisted of her asking me which regular doctor I have, after expressing on my new patient form and telling her already 2 times I do not have a regular doctor as yet. She only asked a few questions about my health and lifestyle. After this I asked her to not charge me for the appointment because of how this lack of consultation had gone. I am sad to think this is how people are treated when they are vulnerable and in need of help with no choice but to wait and then be subjected to uncomfortable and rude behaviour from the doctors. I am lucky to have resources to take this further with certain associations regarding the awful Dr Indrani Saharay. Thank you."

"After booking an appointment out of convenience one day (close to work), I have now been seeing Dr Nguyen as my treating GP for over a year. I felt comfortable right away and his attention to detail is exceptional. Thank you!"

"Dr Rogers is fantastic, that is first and foremost. However when you have an unwell child and they say "just bring her in, we will fit her in" then when you get there they say he's fully booked and you could be waiting hours, I get a little ticked off. Then we manage to get an appointment, ring 30 minutes before the appointment and get told he is running on time, we arrive 25 minutes later and he is now running at least 40 minutes late and I can hear the staff telling people that he's running less than that late. I have wasted 2 hours on a 5 minute appointment and just can't afford the time any longer, unfortunately"

"I had my first appointment today and was really happy. It was super easy to sign up as a new patient. I was feeling a bit silly about making the appointment as it was a minor issue and I wasn't sure how the doctor would react, but he was very reassuring and didn't make me feel silly for asking. It was just bothering me for a few months so I thought I'd better ask instead of continuing to worry for months. Reception staff are nice, it was only a short wait and lots of seats in the waiting room. Thank you."