Mug 'n Brush Art Centre & Indoor Playground 5 MacKinnon Street, Rockingham, Western Australia 6168

"The vibes are great, there was some communication issues surrounding the booking on the day but it all worked out in the end. We made some beautiful pieces and can't wait to pick them up"

"Had an amazing night doing paint and sip here. Definitely an experience to be repeated. And during the day an amazing place for the little ones to burn off energy while you have a quiet coffee and snack"

"We had our son's birthday party today and everyone had great fun, kids and grown-ups. Well organised, good balance between fun and a welcoming place, not too noisy and chaotic. We had a paint and play party, children enjoyed the painting experience and put their skills and concentration on it, creating wonderful unique keepsake objects. Very good priced for the amazing service we had, with a dedicated person just for us all the way. Highly recommended!"

"Cockroaches in the toilets , the baby change table is in clear view for everyone entering to see my child's private parts . Absolutely appalling . The whole place needs professional cleaners in I don't think the kids equipment has ever been cleaned . There was dust, paper and just general build of God knows what in the baby area, floor was filthy . Going to report this to the health department"

"Disorganized, unfriendly and unprofessional. I’m so sad to have given them a second chance. First time I came here for a birthday - we had booked a ceramics workshop for 6 and we were left waiting for 20+ minutes while staff ignored us and failed to help us get set up or started. Then when we came to pick up our items they just said They couldn’t find my items and stared blankly at me when I offered solutions- such as letting me look for them, or checking my receipt. I recently tried them again- hoping it was a once off- but it was worse! You’re left waiting and ringing at the counter for someone to help you. The options to choose from were dismal and overpriced. Halfway through painting my item started shedding layers and had multiple cracks (clearly bought cheap from a terrible supplier). I brought this to their attention and they said “sorry you’ve already started” and so I just had to keep going? When I asked for a receipt they said not to worry- but the last time I had come they lost my items so to no shock- today they couldn’t find my items either! They've failed to update hours online and simply ignored me knocking at the door to pick up items during their advertised open times. The poor staff member working under the grumpy, rude owner looked at me clearly completely uncomfortable after being told to lie to me about the items being “taken elsewhere for the day”- despite knowing full well that this is not the case and that all fired items are kept in store. My poor child had to be consoled and I had to explain what it meant for her to see her item, and then hear a lie about it being “taken away for the day”- a discussion on blatant dishonesty that I was not ready to have! It’s just sad. It’s so sad. I hope their awful customer service is known to all before you waste your time and money here. I must note that employee - Kalani has been very helpful and I hope she gets out of this employment and is seen for the phenomenal customer service she has provided."