Cosmetics Plus
Cnr Mcleod & Spencer Sts, Cairns City, Queensland 4870
About the Business
Welcome to Cosmetics Plus, your ultimate destination for all your beauty needs in Cairns City, Australia. Located at the corner of Mcleod and Spencer Streets, our store is a must-visit establishment and a true point of interest for beauty enthusiasts.
At Cosmetics Plus, we pride ourselves on offering a vast range of high-quality cosmetics, skincare, haircare, and fragrance products at affordable prices. Whether you're a makeup aficionado, skincare junkie, or simply looking to enhance your natural beauty, our store is your one-stop-shop for all things beauty.
Step into our welcoming and spacious store, where you'll be greeted by our knowledgeable and friendly staff. Our team of beauty experts is dedicated to providing exceptional customer service and assisting you in finding the perfect products to suit your individual needs and preferences. With their extensive product knowledge, they will guide you through our extensive range and help you discover new brands and trends.
Discover an extensive selection of renowned international and local beauty brands, including but not limited to Maybelline, L'Oreal, Revlon, Australis, and Nude by Nature. From foundations to lipsticks, eyeshadows to mascaras, we have everything you need to create stunning makeup looks for any occasion.
Pamper your skin with our wide range of skincare products, catering to all skin types and concerns. Whether you're in need of a gentle cleanser, a hydrating moisturizer, or a powerful anti-aging serum, our shelves are stocked with top-notch skincare essentials.
Don't forget to explore our haircare section, where you'll find a variety of shampoo, conditioners, styling products, and treatments to keep your locks looking luscious and healthy. And to complete your beauty routine, indulge in our collection of luxurious fragrances that will leave you smelling irresistible.
At Cosmetics Plus, we understand that beauty should be accessible to everyone. That's why we offer competitive prices without compromising on quality. Our store is designed to cater to beauty enthusiasts of all budgets, ensuring that you can find your favorite products without breaking the bank.
Visit us at our convenient location in Cairns City and immerse yourself in the world of beauty at Cosmetics Plus. Whether you're a makeup pro or a beauty beginner, our store is here to inspire, educate, and empower you to look and feel your best.
Photos
Contacts
Cnr Mcleod & Spencer Sts, Cairns City, Queensland 4870, Australia
Opening hours
Monday:
09:00 - 17:45
Tuesday:
09:00 - 17:45
Wednesday:
09:00 - 17:45
Thursday:
09:00 - 21:00
Friday:
09:00 - 17:45
Saturday:
09:00 - 16:00
Sunday:
Closed
Reviews
"I went in to get a change over. She asked me how long I've had it and if it's sore which it is being played with too much. As a piercer myself, I can look at a piercing and instantly know what jewellery it is. Instead of using the correct tools to remove my jewellery, I had to tell her how to do her job properly. I've never been in so much pain to the point that she made my ear inflame that not even another piercer wanted to touch it as I had plasma dripping down my ear! Perhaps invest in a piercer that is actually qualified!"
"Everytime I go in, I’m not sure if the lady is the manager or what but she always gives me unfriendly stares and hardly says a word to me. If I ask to look at jewellery and sizing she acts like it’s the end of the world and not her job to show me. I went in the other day to get a septum ring and I asked for a gold one expecting her to ask me which size I wanted but she didn’t?! She just gave me a small one which hardly fits in my nose!! I absolutely hate going in there because she’s actually terrible and rude but it’s the easiest place to go."
"Cosmetic Plus is one of those stores that leave you to shop on your own. Don't expect a hello and don't expect them to ask if you need help. When you do go up to the counter they are polite, informative and helpful. I have had a few piercings done by them. One set is almost five years old and I am super happy with them. The other set I had to get fixed at Lovisa. It is 50/50 on how the service is when I go in there but honestly I'm not the type of person who wants a hello or for someone to follow me around while I'm shopping (I like to keep to myself). All in all dont expect the text book retail experience at Cosmetic Plus. They are good in their own way."
"If I could give it one star, I would. The customer service is horrendous. The staff give extremely rude looks to their customers and act like their customers are an inconvenience to them. When you walk into the store, there is no greeting and purchases are surrounded with very cold, rude attitudes. They do not answer their phones when you call, I called at least 4 times to book a piercing appointment as an appointment is necessary. Oh my first cartilage piercing the staff were very rude, however the piercer was lovely and really knew her stuff and gave me a great piercing. My second piercing the staff were again rude, and the piercer was extremely poorly educated in her position as the ear was pierced so close to the edge that the piercing fell through the thin piece of ear it was holding on top and has left a permanent split in my ear. I was also provided inadequate and inappropriate jewelry for the piercings I received which did not make the situation better. Do not get piercings here, as it really is unlikely it will be a good experience. I would 100% recommend going somewhere such as karma house or a tattoo parlour…"
"Absolutely disgusting customer service - not at all friendly in fact rude, no acknowledgement toward the customer when approaching the counter. My friend had an appointment for a piercing and was no more than 5 minutes late - at booking the man said to come in any time around booking time up to half an hour later - but they refused to take her appointment even though there were no other appointments. They had no concern for the reputation of their store. Will NEVER shop here again, which is sad because my first experience here was actually really good but with a different store person. Disgraceful. Would've much preferred to give 0 stars"
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