Rosslea Medical Centre

"Dr Rucha is a very kind and thorough doctor who listens and explains things in depth, highly recommended ✨️"

"I've been with this medical practice for quite some time now. Over the past 4 years the level of care and commitment (Imo) is second to none. Dr Munoz is simply the most carering person I've ever met. The reception staff work with you ,for you to get the best results and often under very trying circumstances. They really went in to bat for me recently and I was spared the horror of a wrong diagnosis from another "So called" medical doctor. I am now treated correctly healthy, stable and living my best life. Thankyou so much for these angles. I could not recommend Rosslea any higher, fantastic."

"Professional, Friendly, Caring and Knowledgeable Staff. Staff are efficient at arranging access to appointments in a timely manner. Rosslea Medical Centre and its Staff, deliver Quantity Healthcare and provide a valued service for its Community."

"My partner was a patient at this practice at one stage after being referred there. Unfortunately, the GP my partner was referred to left the practice soon after, and care was transitioned to another GP there. After the new GP agreed to take my partner on, and after a few months of continuing care that was already in place from the previous GP, my partners care was removed - with no reason aside from "breech of contact." No information was given as to what contract was breached, no patient/GP discussions were held BEFORE care was removed, no information was shared with my partner as to why this decision was made, who made it or suggestions made to assist with any further chronic care my partner needed; all of which are within a patient's rights outlined in Patients Rights and Responsibilities Queensland Health and the Australian Commission on Safety and Quality in Healthcare. The treatment even extended to myself when I advocated and rang to enquire about an appointment that was made without my partners consent for a long appointment (bigger cost), and as to what the reason for the long appointement was. After stating that I would be happy to speak with the Practice Manager to discuss the appropriate reason for a long appointment and would gladly accept any supporting reason for it, I was told that the apppinment would be changed to a standard appointment instead, with NO reason given for the long appointment or the sudden change. My partner was then rung by the Practice Manager and reprimanded for changing the appointment, saying "it is how it is for a reason, if you want to be billed for a shorter appointment just make sure you speak quickly." There were a lot of other complaints I could list, but I won't. The absolutely disgusting way my partner was treated, made to feel as though they're in the wrong and heartlessly removed from the clinic with no guidance for a chronic condition and disease patient is criminal. We are considering legal action."