Rheem Australia
628 Kingston Road, Loganlea, Queensland 4131
About the Business
Welcome to Rheem Australia, your go-to destination for all your hot water needs. Located at Loganlea, Kingston Road, 628, our establishment is not just a home goods store, but also a point of interest and store that offers a wide range of high-quality hot water systems.
At Rheem Australia, we prioritize your comfort and convenience. That's why we offer instant hot showers with the economy of natural gas or LPG. Our water heaters are not only inexpensive to own, but also economical to run on overnight or off-peak tariffs. Whether you're a business owner, in the industrial sector, or simply looking for a residential hot water solution, we have a commercial range designed just for you.
Say goodbye to running out of hot water with our next-generation water heaters that capture heat in the air. Not only do they provide a continuous supply of hot water, but they also help reduce energy consumption and greenhouse gas emissions. In fact, we offer leading systems for solar hot water that can help you save on energy costs and contribute to a cleaner environment. Plus, you may be eligible for Small-scale Technology Certificates (STCs) for solar and heat pump installations.
Installing a Rheem hot water system has never been easier with our handy installation guides. These pocket-sized guides provide all the essential information you need to get the job done right. And when you choose Rheem, you can earn points that can be redeemed for rewards across our entire range.
If you're looking to brush up on your skills, we offer national training courses to help you become a hot water expert. Our videos also provide step-by-step instructions on how to safely relight different Rheem gas hot water products. And if you have any questions, our FAQ section is a handy place to start for troubleshooting common issues.
At Rheem Australia, we believe in providing you with all the information you need. That's why we offer brochures packed full of details on our products. You can also take advantage of government incentives or promotional rebates to make your hot water system even more affordable.
Since 1939, Rheem has been Australia's favorite name in hot water. Our efficient designs and long-lasting materials ensure that you get the best value for your money. With a range of choices unmatched in Australia, you can find the perfect hot water solution for your needs.
But don't just take our word for it. Hear from our satisfied customers like Simon, who reduced his carbon footprint with the Rheem Solar system, or George, who never runs out of hot water thanks to his Rheem Gas Continuous Flow unit. Mei, Doris, and Beth & Mark also share their stories of how Rheem hot water systems have improved their lives.
At Rheem Australia, we're here to make your hot water journey easy. Find everything you need, from guides to spare parts ordering to how-to videos, all in one place. Trust Rheem to provide you with intelligent products and sustainable solutions for your hot water needs.
Contacts
628 Kingston Road, Loganlea, Queensland 4131, Australia
Opening hours
Monday:
06:00 - 17:00
Tuesday:
06:00 - 17:00
Wednesday:
06:00 - 17:00
Thursday:
06:00 - 17:00
Friday:
06:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"We reported Rheem to the ACCC and when we did, they advised that they have had many complaints about Rheem. Our issue isn't the unit itself but their installation process. 1. Guy comes around to give us a quote and says yes it will fit in that location no worries. 2. You pay your money upfront in advance over $2000 3. Two weeks later a different guy comes around to do the install and straight up says it won't fit and that he will cancel the install. 4. No mention of a different unit that might fit in easier. Just left us hanging. 5. This was Friday, we called on Tuesday to find out where our refund was so we could pay another plumber. We get told it would take over a week to get our money back. 6. Our Plumber comes around the next day and installs the exact same Rheem unit without any customisation required. Perhaps buy their product but don't use their service. Horrible horrible company"
"We have a rheem hot water system 2 years old that stopped working. Calling the emergency number on the unit Sunday morning Rheem could not attend until between 8am and 4pm TUESDAY. The plumber was here less than 15 minutes and dismissed the problem to be plumbing and told us to get an electrician. For this crab service they charged us $217. Don't call the number on your unit but call the local plumber."
"Rusted Bottom part of the 250 L tank. Bad response time. Charges to call out to see the defective cylinder. I will strongly do recommend buying Rheems Hot water systems"
"DO NOT BUY THESE PRODUCTS if you do not want to pay unneccessary monies for items under warrently. I gave them 1 star for service unfortunately there is not a score less than 1 star. Built a new house 6 months ago installed a rheem. Arrived home last night with a leaking rheem water heater. Rang after hours number. Very nice man requested my bank details before he could send a technician out. No urgency regards the gas leak. Requested a call back in the morning as I was not willing to give my bank details. Received a call from a very confused lady at 12h18. I already rung the customer service line at 10am. Rang head office. Everyone is working from home so no one can help"
"Had a Zip hot water boiler installed in the office for 10 years once it failed we thought we would try a Rheem during the 1.5 years we had this unit it failed multiple times and now will no longer work Rheem Australia customer service were rude and not helpful in the last contact. Would not recommend there wall boilers or customer service in Australia. Have had to now get another Zip wall unit installed at the office."
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