Jimboomba Pharmacy Medical Centre 109-111 Brisbane Street, Jimboomba, Queensland 4280

"We made an appt over a month ago and paid $80. We advised by the reception team that we would receive $40 back from Medicare and that we didn’t need to do any paper work for the rebate. After receiving no refund after a week, I called and spoke to the lady who booked our appt and she said we could not get the rebate. I sent the manager an email of complaint and after hearing nothing after 2 weeks I followed up with another email. No contact was made. A month after the appt I called to talk to a manager and they have advised that even though they gave out the wrong information, there was nothing they could do and we just had to simply be out of pocket $80. The lack of communication is terrible and the fact that they would not issue a refund being it was their fault and they admitted this, is terrible customer service. We will never book with this medical practice again and I’d advise everyone to steer clear."

"I would give zero star if I could, I had been to this Medical Centre for over 5 years but now I'm never coming back. I was not informed that I would have to pay a fee when I called them for booing my phone appointment. If I was informed about it, I would not made an appointment then went to another bulked billing Medical Centre. Also, a receptionist rang me after I had phone appointment in order to pay a fee via phone, but I said I wasn't informed that I had to pay why I had to pay. She said she called me before my appointment, but she said I didn't answer the phone. To be honest I didn't get any missed calls from anyone before my appointment. So, she said I had to pay it because I had cold symptoms. Why didn't she inform me when I call for booking? Also, I didn't get any missed calls before my appointment. Hopefully, my feedback becomes improving for the centre in the future. I'm very disappointed for doing this."

"Greedy Medicare Scammers Quoted over $130 for a consultation as my child hasn't been sick enough to visit in 12 months, so now we'll be hit with a new patients fee. Been going to this surgery for 10 years. But wait, the receptionist said well get a portion of it back claiming it through Medicare, just ripping us taxpayers off. They have always been greedy, phone call follow-ups on results that don't matter, nothing to talk about. They need to be investigated for Medicare fraud!!! Won't be back"

"Love my doctor but after today I’m never coming back. I was not informed that I would have to pay a $225 fee for an iron infusion on the day I booked in (I would’ve definitely remembered a fee like that if I was told and I never would’ve booked it if I knew so when I went for my appointment today I was told I had too, I told them I was not informed about this and I was fine with paying cause I legit just brought the injection which was $30 and I just said to them that they need to be making sure they are informing patients of the fees at time of booking. I then proceeded to sit down and I could hear the receptionist speaking to the other receptionist saying “she apparently wasn’t told about the fee” and the other one said “no we definitely would’ve told her” in a very rude voice, mind you none of these ladies were the ones who booked me in. Honestly I felt that was completely rude and inappropriate and never will I ever be returning."

"I've been coming to this practice for quite some time. Really impressed with the professionalism of their staff and the doctors. Dr Snya is my mom's doctor, and my mom has nothing but praise for her. She acted quickly when her cancer was diagnosed and got us into the best specialists care. I'll highly recommend this practice!!"