Kantenna Park Veterinary Clinic 3688 Mount Lindesay Highway, Park Ridge, Queensland 4125

"Fantastic staff and vets, helped us the whole process of care for our pet with a severe heart issues, Genuine caring people. Helped all the way till the end."

"This place is very good. They looked after our 'Border Collie Cross' (female) extremely well. Put short, they saved our pet's life. Also, they communicate on a high level and are well organized."

"Easy to get appointment friendly helpful staff. Very thorough vets. Happy to recommend."

"Sadly I need to leave a negative review as after multiple attempts to get an answer, I still haven’t heard back from them. It took a week to even get a reply at all. My chihuahua had AI done at Kantenna & everything was fine until there was an emergency. I called and spoke to the lady on call at 8.11pm, she helped me with an umbilical cord issue which I was so grateful for. 5 stars there. She said to “call as often as needed” which was a relief. It wasn’t a surprise that the second pup was coming soon. I was told by Kantenna one week later that the reason she didn’t answer my calls & texts was because she was ’fast asleep’ by 9.34pm when I’d called the second time. I thought this quite odd especially after she was wide awake (sounding like she was out with a lot of people around) only 1hr 20mins before. I wish I could fall sleep that quickly. At 9.34pm, the sac had come out but went back in so I was worried & made the call. I kept trying to call but after 15 calls & texts went unanswered, I had to search for another vet. Carrara Emergency 24hr Vet were absolutely fantastic. They did an X-ray showing measurements that the pup was too big for natural birth. Kantenna didn’t advise this even though you can clearly see this in their X-ray. If I’d been told, this all could have been avoided. I thought a family emergency or perhaps even something as simple as dropping the phone in the toilet could be the reason my calls went unanswered. If someone is fast asleep and won’t hear the phone, they shouldn’t be relied upon for emergency calls. I’m not trying to be difficult but this was such a stressful situation we were in and I want to understand what happened as this was highly unprofessional. My husband called twice too and strangely, she tried calling his ‘missed call’ number 2 hours later but failed to notice & call me back after my 15 calls & texts. I still have no answer to this. I pray that this doesn’t happen again and someone loses a precious pet as we were so close to. I’m just so disheartened by this as it was the first & only time I wanted my dog to have puppies to add to our family. Please have a back up emergency plan if you rely on Kantenna. I’d been told “I’d need mandatory tests on the due date (3 days after the last tests) or they can’t help in an emergency” which is totally fine if I was given help. This is the one question they couldn’t answer: “Is there any particular reason why she ignored my 15 odd calls & messages but chose to ring my husband’s 2 missed calls over 2 hours later?“. If I saw that many missed calls when I woke up, I would call back… or even call the next day, or the day after that, or the day after that etc to apologise, but I heard absolutely nothing. Unfortunately I can’t recommend Kantenna & I won’t be going back there again."

"I was very anxious to leave my dog for his surgery as he has lots of issues, but the team at Kantenna left me feeling very assured and confident he was in the right hands. He's had surgery before and it went horribly, this time the difference was like night and day. They did a wonderful job and I was very impressed with them all around. I highly recommend them, Thank you Kantenna vet ⭐⭐⭐⭐⭐"