Southern Highlands Private Hospital
99 Bowral Street, Bowral, New South Wales 2576
About the Business
Welcome to Southern Highlands Private Hospital, located at 99 Bowral Street in Bowral, Australia. As part of Ramsay Health Care, one of the world's leading healthcare providers, we are committed to achieving Net Zero greenhouse gas emissions by 2040, demonstrating our dedication to a sustainable future.
At Southern Highlands Private Hospital, patient satisfaction is our top priority. We utilize Net Promoter Score surveys to continuously improve our services and ensure we meet and exceed patient expectations. By listening to our patients, we identify areas for improvement and strive to provide the highest level of care.
Transparency is essential to us, which is why we have made it easier for consumers to access information about our exceptional patient outcomes and initiatives. We believe in providing clear and comprehensive information to empower our patients to make informed decisions about their healthcare.
Safety is paramount in our hospital. We have implemented the Ramsay Rule and the Speak Up For Patient Safety Program to promote patient safety and maintain the highest standards of care. These initiatives ensure that our patients receive the best possible treatment in a secure and nurturing environment.
Our commitment to caring for people is deeply ingrained in our culture. Ramsay Health Care's slogan, "People Caring for People," reflects our core values and guides the way we operate our business. We understand that care is not just a value statement but an integral part of our daily operations. Our patients and staff are at the heart of everything we do, and we strive to meet and exceed their expectations.
When you choose Southern Highlands Private Hospital, you can trust that you are in the hands of a dedicated team of healthcare professionals who prioritize your well-being. Experience the exceptional care and support that Southern Highlands Private Hospital has to offer.
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Contacts
99 Bowral Street, Bowral, New South Wales 2576, Australia
Opening hours
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
09:00 - 20:00
Reviews
"I recently had surgery at the SHPH after a fall at home, then spent 9 days in the ward. I want to thank and praise ALL the staff, nursing, admin and physics and OTs for their care and skills. They were unanimously faultless and kind. And the food was way above most hospital standards. Only criticism_ I was in 42 A and it was very noisy till quite late, being next to the nursing station and with paper thin walls! Warn the staff that often every word could be heard! Otherwise, thank you to you all. warmly, Mary Jerram"
"I just want to say that I’m totally in awe of Colin who is behind the desk in day surgery. He is totally amazing, polite, kind, thoughtful , I have encountered him many many times he never changes no matter how awful some people can be and how overworked he is, A true gentleman, and so efficient, Thankyou Colin I do appreciate you."
"Food is really good here. This hospital has very silly visiting hours though which makes it had when you live far away. Thankfully staff are lenient on this. Lots of parking."
"Just discharged after 7 days unforeseen complications I want to say with appreciation thankyou to the following staff who listened with care & acted promptly to address health concerns:Trevor, Katherine,Taylor, Amy,Jen & Sally. And thankyou to the domestic & catering staff to go a little extra with caring."
"Went in for a Hernia Op. Didnt find too much to enjoy about the experience. Post Op ward head nurse was rude and arrogant. After Dr visited to advise I could go home I was 'msging' my wife to come and get me. Head nurse barges in with trainee in tow..... "Well if you wouldn't mind putting your phone down for a minute we could remove your excess bandages. ..come on we have got all day"........she had no idea who or what I was msging about.....but it was her tone....... This was at least 15mins after Drs visit.....and then she proceeded to allow junior to do the task, remove the canula and drip line etc, while she toddled off to do something else... Even the trainee was a bit shocked at her language and demeanor. There were several other isses I could write about......not what I expected for the hospitals $500 excess fee for a one night stay over."
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