Hopkins Street Medical Clinic 67 Hopkins Street, Moonah, Tasmania 7009

"I booked the appointment via their Easy Visit as suggested by them and got a confirmation email. I waited entirely 1 week for my son appointment and at the day of my appointment they call me and says “They are not taking new patient”. Really?? You should have mentioned earlier when I called you or should have mentioned in the easyvisit. So unprofessional of them. I saw bad review all over about this clinic but booked one anyways as I could not find any other provider at the earliest and was desperate to book one as I needed script for my son medication. Such a same on their service!!"

"I visited this practice for an appointment a while back for mental health related matters and the doctor i got legit just sat there never once looked at me and looked like he was only partially listening to what i was even saying. Then still without even looking at me asked me if it was all just in my head. (obviously not bothering to look up any of my medical files). I have never been so insulted and discriminated against by a medical professional to this extent before and it's honestly horrifying that there's such people working in health care. I'd advise those that deal with mental health conditions to find a practice/dr that actually considers you a person."

"I would like to thank the lovely receptionist who helped me out this week. I really wish I had caught her name. I rang, upset about my son, and she was understanding, professional and went beyond the call of duty to get my son an appointment. Thank you, truly, from the bottom of my heart."

"I had tests taken Wednesday 15/12/21 and told to call Monday to speak to a nurse. I called Monday morning 20/12/21 around 10.30am and waited on hold 20 minutes. I get through and they advise they will put me on the nurses list but she is very busy. Its now 3.45pm 21/12/21 and I still haven't had a callback , I then call to check if I have been missed and I spend 45 minutes on hold and at that point I gave up. I totally understand COVID has arrived and its a little more hectic but honestly 20 minute and 45 minute plus wait times on hold, really. I'll continue to wait by the phone for the nurse to call me but I won't be holding my breath."

"Do not go here. You will be turned away even if have an appointment. Reception staff are rude and not helpful. They did not even bother to check with the doctors if they can re-consider an emergency case as mine was one, I was in pain. They said they are no longer accepting new patients. How come I was able to book online? They just wasted my time! They do not deserve even a star."