South Coast Ultrasound
363 Crown Street, Wollongong, New South Wales 2500
About the Business
Welcome to South Coast Ultrasound, a leading establishment in the heart of Wollongong, Australia. Nestled on Crown Street, at number 363, our state-of-the-art health facility is a premier point of interest for all your ultrasound needs.
At South Coast Ultrasound, we pride ourselves on providing exceptional medical imaging services to our valued patients. Our team of highly skilled and experienced sonographers and radiologists are dedicated to delivering accurate and timely results, ensuring the highest standard of care for every individual who walks through our doors.
With a commitment to excellence, we utilize the latest advancements in ultrasound technology, guaranteeing precise and detailed imaging for a wide range of medical purposes. Whether you require obstetric, gynecological, abdominal, vascular, or musculoskeletal ultrasound, our advanced equipment and expert staff are here to cater to your specific needs.
Beyond our cutting-edge technology and skilled professionals, what truly sets South Coast Ultrasound apart is our personalized approach to patient care. We understand that visiting a medical facility can often be a daunting experience, so we strive to create a warm and welcoming environment where you feel comfortable and at ease. Our friendly staff will guide you through the process, answering any questions you may have and ensuring that your visit is as stress-free as possible.
Conveniently located in the vibrant city of Wollongong, our facility is easily accessible and offers ample parking facilities for your convenience. We value your time and aim to provide prompt appointments, minimizing any waiting periods and ensuring a smooth and efficient experience.
South Coast Ultrasound is proud to be a trusted institution in the health industry, serving the Wollongong community and beyond. We are committed to delivering exceptional medical imaging services, combining expertise, compassion, and cutting-edge technology to provide you with the highest level of care.
We invite you to explore our website to learn more about our comprehensive range of ultrasound services, our dedicated team, and our commitment to excellence. When it comes to your health, choose South Coast Ultrasound for accurate, reliable, and compassionate care.
Photos
Contacts
363 Crown Street, Wollongong, New South Wales 2500, Australia
Opening hours
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Our appointment is at 11am on Thursday but we arrived 15min late due to traffic issues we are from Camden as we had many good services here before. This time, the receptionist kept repeating we are late 15min and that did work as the appointment has been going through half way if we arrive early. But we had to wait about half an hour every time when we arrived at booked time. We need an effective solution no a medical receptionist kept telling clients what to do and how to do in particular major clients are pregnancy women. The receptionist is showing very rule attitude which is not suitable in medical industry in particular about how to explain what a health care conducting code is."
"I was very happy with the service provided to us at South Coast Ultrasound. I found the receptionists to be friendly & accomodating. Our Sonographer was incredibly knowledgeable & sincere. Fortunate to have such a service available & bulk billed. I would certainly trust them for future appointments."
"Whilst waiting for my appointment I witnessed the reception staff speaking horrendously to a patient where there was a miscommunication about appointments. Instead of apologising and working with her kindly to find a solution, as it sounded urgent, they belittled her, and accused her of making up an appointment change, wouldn't look her in the eye, and spoke so rudely. The attitude and treatment felt border line racist - I suspect english was not the patients first language, although her english was great. Additionally, while I was waiting for my appointment, but prior to the arrival of the patient who was treated poorly, the reception staff were saying they hoped these last appointments didn't go for too long as they just wanted to go home. Keeping in mind people usually go to women's imaging for extremely delicate medical and life events, and probably don't want to be hearing this. I suspect they cared more about getting home than actually helping people. I otherwise would have overlooked such unprofessional comments in front of patients, but in the context of how this women was treated, it is appalling. I ended up swapping my appointment so the lady could have her appointment then and there and that idea itself was met with disdain and excuses from reception staff. The attitude showed they really did not want to help her. There was no compassion shown for this women's circumstances. If I can quickly rework my schedule to help someone, I don't understand why a clinic with more resources and staff can't work together, but they were so unwilling to do so. Out of utter disgust of what I witnessed I cancelled my appointment and have gone with a different clinic. Given this is women's imaging, I would not recommend. It is a very hostile unwelcoming environment, with a lack of commonsense for customer service."
"Thank god I only made it to the stage of calling to book an appointment. The woman on the phone was incredibly rude, one word answers and offered zero help or assistance to figuring out how I could book. I know we all have bad days but given you work in a sensitive space that’s very personal for those coming to your workplace and it’s important to feel safe and calm…what on earth are you doing working in this industry?? Sort your attitude. What a yucky experience that was."
"Beautiful staff and such good service! I had a pregnancy ultrasound done here late in my pregnancy with Brooke and she was absolutely amazing! She talked me through everything and made me feel very comfortable. The reception staff were so nice and helpful too. I wish I was sent to this clinic for ultrasounds for the start of my pregnancy. Will definitely be returning for future pregnancy ultrasounds :)"
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