Ramsay Clinic Thirroul 72 Phillip Street, Thirroul, New South Wales 2515

"Ramsay Clinic Thirroul is an exceptional facility that has literally saved my life. The nurturing Mental health team and all staff including kitchen, reception and cleaning make it a place where I found the most beautiful support and nurturing so I can proudly say I am living free from CPTSD instead of being consumed by it. I was at an extremely low place in my mental health and consumed by fear because of CPTSD. By having the privilege of being an inpatient at Ramsay Clinic Thirroul I am now thriving and living the life I was born to live. I could not justify in words how grateful I am to Ramsay and the whole team for providing me with all the love, care, support and education so I have learnt to train my body to know it is safe when it is safe. I have overcome eating disorders which tormented me most of my life and I have learnt to manage the panic attacks by learning skills and strategies from the exceptional program facilitators. Thank you to you all at Ramsay Clinic Thirroul for investing in me and supporting me through the hardest time of my life. I praise God for you all and may you all be truly blessed for the AMAZING support you provide. xxxxxxxx"

"I cannot express my gratitude enough for Ramsay Clinic Thirroul. As someone who has had a few admissions to the clinic, I am continually amazed by the remarkable care and support I feel lucky to have this safe place to go to, it has been a lifeline for me during times of crisis and at other times when I am ready to work through trauma. It’s an environment where recovery and mental wellbeing are prioritised. The staff are amazing, from the exceptional kitchen and cleaning staff to the receptionists and of course nursing. The entire staff embodies compassion and dedication. Management is amazing, Sarita, the NUM, and Merrylord, the Allied Health Manager, always go above and beyond to address any concerns and provide unwavering support and ensuring it is a safe space for all. Dr Williams is incredible and can wholeheartedly say she has saved my life, her knowledge and passion about what she does is immeasurable. I'm grateful for its existence and the difference it has made in my life"

""Wow, I must say that Ramsay, Thirroul is such a valuable resource! It's truly heartwarming to see places like that dedicated to supporting individuals in their mental well-being. The fact that they provide a safe and nurturing environment for people to seek help and find solace is truly commendable. I'm glad such facilities exist to offer the necessary care and support for those who may be going through a difficult time. Kudos to the team behind it for creating a space where people can heal and thrive. A mention to the management team (Natalie Merrylord & Sarita) who I believe are marvellous and definitely go above and beyond in their roles."

"I had the privilege of seeking solace and support at the remarkable Ramsay Clinic Thirroul Mental Health, and words cannot adequately express the profound impact it had on my life. From the moment I entered the doors, I was enveloped by an atmosphere of genuine compassion, understanding and unwavering dedication to healing. The staff at the clinic demonstrated an extraordinary level of professionalism and expertise. Their commitment to providing personalised care and ensuring the well being of each individual was evident in every interaction.The nurses, therapist's, and support staff worked together seamlessly, fostering an environment where one could truly feel seen, heard and validated. What sets this clinic apart is their holistic approach to mental health. Through a combination of evidence based therapies, they offered a comprehensive treatment plan.The integration of various therapeutic modalities, including Cognitive Behavioral Therapy, reprocessing, art therapy, and mindfulness techniques, provided me with a well rounded healing experience. Group therapy sessions allowed me to connect with individuals who had experienced similar traumas creating a powerful of understanding and encouragement. In conclusion Ramsay Clinic Thirroul Mental Health Trauma is a beacon of hope and healing. Their compassionate staff, holistic approach serene environment and unwavering commitment to lasting recovery make it the epitome of excellence in Mental Health Care. I am eternally grateful for the transformative experience I had at this centre. I wholeheartedly recommend it to anyone seeking genuine healing and restoration."

"If you are looking to be retraumatised, go here. They provide no information prior to coming about what to expect, they discharge patients at $uicide risk, they are far from being trauma informed and only care about the money they get from the patients, they provide no one-to-one care aside a brusque 5 minutes with a psychiatrist once a week and Susan the head of health is homophobic and will accuse queer patients who have experienced complex sexual trauma of "preying on vulnerable people" (an extremely triggering and discriminatory comment) because they gave each other a mutually consensual hug in comfort. Most of the nursing staff are lovely, as are Jean the somatic therapist, Pat the art therapist, Nelly the social worker and Jen the clinical psychologist - all deserve a pay rise, but management are DISGUSTING and have zero care for the patients. At the end of admission where I expressed endlessly for a week I am deeply not safe to go home, I was told that it is "not a facility aimed at people in crisis"! As a literal psychiatric facility with at least 80% of patients in crisis, this is truly pathetic. Ramsay Clinic in Thirroul needs to have a complete change in upper management and I look forward to myself and numerous other patients making formal reports."