Lake Macquarie Private Hospital: Emergency Department 3 Sydney Street, Gateshead, New South Wales 2290

Welcome to Lake Macquarie Private Hospital's Emergency Department, located at Gateshead, Sydney Street. As part of Ramsay Health Care, one of the world's leading healthcare providers, we are committed to delivering exceptional care to our patients while also prioritizing sustainability.

At Lake Macquarie Private Hospital, we strive to meet and exceed patient expectations. To ensure we provide the highest level of care, we regularly conduct Net Promoter Score surveys to gauge patient satisfaction and identify areas for improvement. Your feedback is invaluable to us as we continuously strive to enhance our services.

We understand that emergencies can happen at any time, which is why we have implemented a rapid assistance initiative. This program allows patients, their relatives, or carers to call for immediate help if they believe something is not right with the patient's clinical condition. Your safety and well-being are our top priorities, and we are dedicated to providing prompt and effective care.

Patient safety is of utmost importance to us. Our emergency department follows an evidence-based framework that raises awareness of patient safety and encourages our staff to challenge potentially risky behavior. By implementing these practices, we ensure a safe environment for both patients and staff.

Ramsay Health Care's slogan, "People Caring for People," encapsulates our core values. For over 25 years, this slogan has guided our operations, emphasizing the importance of care in everything we do. We recognize that care is not just a statement, but a fundamental aspect of our daily operations. Our commitment to providing exceptional care extends to both our patients and our dedicated staff.

At Lake Macquarie Private Hospital's Emergency Department, you can expect compassionate care, prompt assistance, and a commitment to patient safety. We are here to provide you with the highest level of medical expertise and support during your time of need. Trust us to deliver exceptional care, as we strive to meet and exceed your expectations.