Christiane’s Hair Design Lake Haven 53 Lake Haven Drive, Lake Haven, New South Wales 2263

"Alexis cut my hair & made it look really nice, so I am happy with the results. I will be asking for her next time"

"i went in for a root bleach as i thought a professional should do it rather than being done at home and possibly burning my hair off, turns out i should’ve done that instead. the hairdresser insisted i have a bleach bath (all i wanted was the roots fixed) because my “hair was such an uneven colour” (i personally liked it but was made to feel bad about the colour of my hair by this “professional”) 3.5 hours in the basin and my hair was a worse colour and in worse condition than when i walked in— it was green. the girl who washed my hair was having a bad day, the best part of a visit to the salon is the head massage when you get your hair washed. i still had bleach all over the back of my neck and ears. there was so pressure at all, i asked her if she could make the water a bit cooler cos i’d just had bleach on my scalp and it was too hot and the response i got was “the water doesn’t change temperature sorry” maybe that’s something you should get looked at as not everyone enjoys hot water on their scalp especially after a bleach bath that was “recommended”(completely unnecessary, the hairdresser just wanted more money out of me) as the hairdresser was drying my hair she was rushing it and pulling out a lot of my hair and the manager looked at that and laughed and said “looks like your heads about to pop off!” - unprofessional. you could see i was uncomfortable as i was holding onto the chair, and the manager is laughing at me my hair felt like straw even after using the protein infusing haircare that is way way overpriced. i felt that i was being judged when i walked in and i was very unhappy with the result of my hair when i walked out. this was at Christmas time and i will not be returning. awful staff who have no idea what they’re doing, the manager is more concerned about their friends and family and giving them discounts and over charging everyone else. i went back to return the unused shampoo and conditioner as i could not afford that and the manager told me “we don’t do refunds for products” how ridiculous customer service will get you far in this industry."

"I showed several photos of grunge wolf-cut hairstyles beforehand and established how long I wanted it (nearly at my shoulders) and the lady doing my hair had wet it beforehand even though my hair is curly, it's barely even mid neck length and the style is nothing like what I requested plus; my sister is a professional hairstyling and has now told me that wetting hair is bad and that it doesn't even have good cuts, the layers are also a bit weird and don't really look good."

"Friendly atmosphere great staff always pleasant and really professional stylists."

"I came in for a full head of foils, I was seated quickly and Lexi had my hair all sorted way quicker than what I expected. She was great to have a conversation with and I’m very happy with the out come of my hair, I’ll definitely be back"