Star Track Express 25 Reliance Drive, Tuggerah, New South Wales 2259
About the Business
Welcome to Star Track Express, located at 25 Reliance Drive, Tuggerah, Australia. As an establishment and point of interest, we provide a range of reliable freight and distribution services that you can trust.
If you missed a delivery, don't worry! We offer convenient options to redeliver, redirect, or collect your package. As Australia's largest delivery network, we have the expertise to handle all your shipping needs.
Please note that the delivery estimates provided on our website are meant as a guide and may not account for any potential disruptions that could cause delays. Additionally, items exceeding our maximum weight and size limits or those requiring manual handling, such as Dangerous Goods, may require additional time for delivery.
To ensure a smooth booking process, please ensure that you provide accurate and complete details when making your reservation.
If you have any questions or need assistance, please don't hesitate to contact us. You can reach us by completing the form on our website or by calling our customer service line at 13 2345. Our friendly team is available on weekdays from 8:00 am to 6:00 pm (AEST) for all states except Western Australia, which is open from 8:00 am to 5:30 pm (excluding Public Holidays).
Whether you need B2B or B2C delivery services, including courier and next flight options, or require warehousing and 3PL solutions, we are here to help your business thrive. In the fast-paced world of eCommerce and fashion, we understand that delivery is everything, and we are dedicated to providing you with a competitive advantage.
Our commitment to excellence extends beyond business needs. Tammi and the Next-Flight team play a vital role in transporting live human organs across Australia, ensuring timely and safe delivery in critical situations.
Please note that our phone lines may be busy at times. If you have an urgent matter, please feel free to give us a call. For non-urgent inquiries, we encourage you to make an online enquiry through our website.
If you are located in Western Australia, our customer service hours are from 8:00 am to 5:30 pm, Monday to Friday.
At Star Track Express, we also want to acknowledge the Traditional Custodians of the land on which we operate. We recognize and respect their ongoing connection to the land, water, and community. We pay our respects to Elders past, present, and emerging.
Thank you for choosing Star Track Express. We look forward to serving you and meeting all your delivery needs.
Location & Phone number
25 Reliance Drive, Tuggerah, New South Wales 2259, Australia
Hours open
Monday:
10:00 - 16:30
Tuesday:
10:00 - 16:30
Wednesday:
10:00 - 16:30
Thursday:
10:00 - 16:30
Friday:
10:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Not worth the star. StarTrack has poor customer service! Yes, I missed my package. I was trying to request for redeliver online but it wouldn’t allow me! Saying try again?? I don’t have a car and I have to go to the depot and collect my pacakage but staff said my parcel has been sent back to UPS.. WTH!! Staff aren’t helpful at all."
"Have to agree with other reviews, if there was another option i would take use that service, was told item delivered, after walking around the neighbourhood like a goose asking anyone about the parcel, I called and they had taken to the local post office, no card left to alert us of this fact, wish you could select no stars"
"Not even worth one star. They won't even leave a package inside the letterbox even if it's not much larger than an envelope, if no one home. Drove 30mins to the depot only to find it was still with the driver. The VERY, VERY fine print on the notice said to pick up next day. Not happy Jan."
"Useless postal service. Told multiple times onboard for delivery and then rescheduled for next day. Requested to pick up from depot as frustrated about wasting time waiting for item which never arrives. Email and phone call reporting at depot and waiting to pick up, presented to pick up and item not at depot and onboard for delivery. Express delivery taking over a fortnight and still not arrived. Do not use startrack if you want your item delivered"
"Bit of a saga in picking up a package from UPS sent from the States. Missed delivery and then processing time to pick it up from the depot. However, Star Track staff on the phone and the depot were helpful & efficient, got it no probs when all the boxes were ticked."
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