Great Southern Bank 23 Steel Street, Newcastle West, New South Wales 2300
About the Business
Welcome to Great Southern Bank, located at 23 Steel Street, Newcastle West, Australia. As a trusted financial institution, we offer a range of banking services and products to meet your needs.
Please note that our Online & Mobile Banking, Telebanker, and online applications will be temporarily offline from 03.30 am to 05.30 am AEST on Sunday 3 September due to scheduled maintenance. However, during this time, you can still access your money using ATMs, EFTPOS, Google Payᵀᴹ, Apple Payᵀᴹ, Samsung Payᵀᴹ, and our debit and credit cards. If you require an up-to-date account balance from an ATM, it will be available once we're back online. We apologize for any inconvenience caused.
At Great Southern Bank, we understand the importance of saving and offer smart tools, features, and products to help you save your deposit faster. Whether you're a first-time homebuyer, looking to refinance, or in need of a personal loan, we have options to suit your financial goals.
We also recognize that life can bring unexpected challenges. If you're experiencing financial hardship or difficult circumstances, our team is here to help. Whether it's financial stress, difficulty making payments, or vulnerability due to family violence, financial or elder abuse, or mental illness, we have options to assist you.
Additionally, we provide support in handling a deceased estate, guiding you through the process and providing the necessary information on where to start.
Please note that loans are issued by Great Southern Bank, a business name of Credit Union Australia Ltd ABN 44 087 650 959, AFSL and Australian Credit Licence 238317. Lending criteria, limits, conditions, and fees apply, and applications are subject to credit approval. Our rates are current as of 10 August 2023 and are subject to change.
We offer flexible repayment options, allowing you to make repayments on a weekly or fortnightly basis, based on your preferences and financial situation.
If you're considering a home loan, we offer discounts off the Basic Variable Reference Rate for new home loans or when switching or restructuring your existing home loan with us. The discounts vary based on the loan purpose, repayment type, and Loan to Value Ratio (LVR).
Please note that the LVR is calculated as the amount of your loan divided by the valuation of your property, expressed as a percentage. Changes to the LVR during the life of your loan won't affect your discount.
To help you make informed decisions, we provide a comparison rate for our loans, which is accurate for a $150,000 secured loan over 25 years. However, please be aware that this comparison rate may not include all fees and charges. Different terms, fees, or loan amounts may result in a different comparison rate.
For a limited time, we are offering $0 Establishment Fee for new or existing customers applying for a minimum application amount of $100,000 or more. To be eligible, applications must be received between 31/08/2022 and 31/10/2023 and settled by 31/01/2024. Terms and conditions apply, and Great Southern Bank reserves the right to withdraw or amend this offer at any time.
If you're in the market for a new property, we encourage you to apply for pre-approval, which allows you to know the maximum amount you can borrow while you search for your dream home. Pre-approval provides a level of certainty and confidence when negotiating and making an offer.
Lastly, the Australian Government has introduced initiatives to support eligible Australians in building or purchasing a new home sooner, including the First Home Guarantee, Family Home Guarantee, and Regional First Home Buyer Guarantee.
At Great Southern Bank, we are committed to providing exceptional service and support to our customers. Visit us today and let us help you achieve your financial goals.
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Location & Phone number
23 Steel Street, Newcastle West, New South Wales 2300, Australia
Hours open
Monday:
09:30 - 16:00
Tuesday:
09:30 - 16:00
Wednesday:
09:30 - 16:00
Thursday:
09:30 - 16:00
Friday:
09:30 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Went into the Newcastle West branch wanting to open a savings account. Had ID and everything ready however female manager was rude and refused to open one so went home and opened an account online. Was the only customer in the branch at the time. Not sure pure laziness or trying to push everything online..?"
"Absolute worst experience dealing with this bank for my home loan. Such an unprofessional team which has caused me so much stress and anxiety. I will strongly recommend against going for Southern Bank for your home loan. You're better off paying extra money with a more professional bank!"
"Terrible app. Always issues logging in. Never had a problem with the CUA app."
"Great effort by Jason (mobile lender) during hard lock down to help us with finance and insurance to buy our future retirement home. We subsequently took all our investment properties' insurance through Jason. QED. No dramas."
"Amazing service, so good to be able to talk to someone face to face. Very refreshing in this day and age."
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