Sugar Beauty Nails 9 Bougainville Street, Griffith, Australian Capital Territory 2603

"New owner has taken over, lovely job on my nails. Polite & friendly. Will be back!"

"***GO ANYWHERE BUT HERE*** Me and my friend went to this salon and the customer service and quality was so poor. Came in for a booking at 2:30 and didn’t get looked at for almost another hour while they took care of customers that walked in after us. When they finally did our nails my friend complained it was done so aggressively it was hurting her. Additionally my nails were done horribly, completely uneven AND they didn’t remove all the previous acrylic before starting the new set.please save your time money and self respect and go somewhere else."

"I came there before Christmas, the salon was so busy. Everyone looked very happy to wait because We understand how hard the business facing to pandemic. I always come here and always feel happy with everything. Thank you."

"DO NOT GO HERE - horrible service and poor management. My mother and I came in as walk-ins at 9:30am and as the store was full, was told there would be a 30 minute wait; we asked if we could make a proper appointment for an hour later to do pedicures together and was told that was ok and was put on the books. Came back at agreed time to find they had just let a couple walk-ins in for pedicures 2mins before we arrived and no availability - then had to wait 30mins just to get a seat, and even then they tried to put in other people ahead of us; after a further 20 minutes waiting at the pedicure seats with no service or any indication of time from staff, we dried our feet an left after they agreed to take in more walk-ins and another couple with a pedicure appointment for an hour after us had walked in as well. During this time, another customer who claimed to have been in since 9 with an appointment had only half of her appointment completed and was asking when she would be finished as it was going on 2 hours and was given lip service by the staff and gave the walk-in mani/pedi priority as she said she had an appointment to get to in the city. I don't mind some extent of waiting, especially during busy times, but if you can't deliver on appointments and continue to over-exceed your capacity with walk-ins at the detriment of your existing customers, that is unacceptable. Will never be coming back and would not recommend this place."