Ingenia Holidays Kingscliff 46 Wommin Bay Road, Kingscliff, New South Wales 2487

"Lovely park and facilities. Access for long vans and big trucks not good, due to permanents' extended gardens. But, the noise factor detracts. Major roads on two sides which have noise all night and under flight path. Definitely not quiet get away."

"Absolutely disgusting the park is filthy the lawns are overgrown untidy not edged rubbish around van site’s permanents overtaken it parties loud cars screaming kids way too far to get to shops and no hot water anywhere the most depressing place I’ve ever been we asked for refund and left after 3 days she took out another full charge !! Instead then 4 days later we got the refunded amounts after ringing and complaining again . Don’t stay there"

"The room I stayed in was immaculate.. not a speck of dust and super cute ... I stayed in one of the cabins and as a single woman felt 100% safe .. I had no interactions with the residents as they keep to themselves , .. every place I stayed in before this during the week smelt .. this one did not ... I had issues with the heater and within ten miniutes had groundsman staff help fixing up a new one ... I wish it was hot as the pool is a lovely area to hang out in ... I booked the wrong day and they were 100% accommodating with making sure I had a room and felt welcomed.. every worker I interacted with was kind and made me feel relaxed ... a hidden gem within miniutes of the most stunning coastal and river views !! Such a great price too :) Thankyou Kingscliff crew !!!! See you again soon"

"After finally managing to get hold of someone as all my messages left went unanswered I booked a pet friendly cabin for 2 nights. On arrival / check in all went OK but after driving in we found the site is badly let down by the shabby & messy appearance of some of the properties on there that I assume belong to long term residents. We got Cabin C4 which isn't in a great spot at the end of the road in a dead end with no room to turn the car around without driving on to another persons site. Leaving my thongs on the deck outside I entered the cabin & I felt grit / dirt under my feet so found a broom & gave the floor a sweep & ended up with a large pile of grit & sand plus having moved the beds slightly a very large ball of long silver grey & long brown human hair, not very pleasant at all. The sliding glass doors were smeared with dirt after an obviously poor wipe down. The tiles on the bathroom floor are cracked & broken with pieces missing & after showering I cut my foot on the sharp edge of the broken tiles. See pictures uploaded. The air conditioning unit works but heck is it noisy when trying to sleep! One massive down side for us though is the $50 extra cleaning fee applied because we took our little dog. We left the cabin far cleaner than we found it upon arrival & to pay $50 extra for it is a disgrace! Maybe the extra cleaning fee should be applied IF the cabin is left dirty by dog owners & NOT just applied to every customer? We loved Kingscliff but based on our stay at Ingenia I wouldn't book here again & would not recommend it to anyone."