Helensvale Plaza Medical Centre
12 Sir John Overall Drive, Helensvale, Queensland 4212
About the Business
Welcome to Helensvale Plaza Medical Centre, located at 12 Sir John Overall Drive in Helensvale, Queensland, Australia. We are a top-tier medical facility dedicated to providing our patients with the highest standard of care.
At Helensvale Plaza Medical Centre, we take pride in offering exceptional healthcare services in a professional and family-friendly environment. Our modern practice is equipped with state-of-the-art facilities and staffed by a team of highly qualified and experienced doctors, nurses, and support staff.
We understand the importance of accessibility to healthcare services, which is why we offer bulk billing for Pension/Concession/Health Care Card Holders, ATSI registered for CTG under our practice, and DVA patients for consultations. However, please note that procedures may incur a fee.
For all patients, it is necessary to pay the full medical fee upfront, but rest assured that we will process the Medicare rebate for reimbursement. Additionally, we still accept bulk-billed rebates for most chronic disease management, ensuring that you receive comprehensive care without the financial burden.
Our dedication to providing excellent healthcare extends beyond our physical practice. Our website, designed and maintained by Focus IT Healthcare Solutions, serves as a platform for patients to access important information, book appointments, and stay connected with our medical professionals.
Whether you require general medical consultations, preventive care, chronic disease management, or specialized treatments, Helensvale Plaza Medical Centre is here to meet your healthcare needs. Experience the difference of our patient-centered approach and let us take care of you and your loved ones.
Visit Helensvale Plaza Medical Centre today and discover a new standard of healthcare excellence in Australia.
Photos
Contacts
12 Sir John Overall Drive, Helensvale, Queensland 4212, Australia
Opening hours
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 13:00
Sunday:
09:00 - 13:00
Reviews
"I had the pleasure of seeing Dr Priscilla Lynn today - she was an absolute tremendous help, so patient & attentive to my situation. What a seriously intelligent & kind woman!! I’m so happy i’ve found someone who listens & doesn’t go against what i’m saying, & is genuinely down to earth. Thank you!"
"Had the pleasure of seeing Dr Priscilla Lynn for the second time and wow am I so impressed with her knowledge, professionalism, etiquette, and thoroughness, and she is just such a lovely person. The best doctor I have ever had the pleasure of dealing with in my 59 years on this planet. I can only hope she will be my doctor for the rest of my life! Keep up the great work Dr, I think you are an inspiration, and thank you!"
"I saw Dr Mohamed Ouda for what I thought was a standard consultation and noticed that he billed Medicare for $273 worth of services that were not provided at all. When I spoke to him about it he became anxious and made up a nonsensical excuse as to why he billed these irrelevant items. The receptionist was rude and dismissive about it. I complained to the practice manager who apologised and admitted "he should not have billed these items," indicating that the billing would be reversed. I hope they are reversed, as these items are presenting complications now that I am reviewing income protection and life insurance. This was 3 months ago and the billing has not been reversed."
"We are very grateful to have landed in Helensvale Plaza Medical Centre having moved from Sydney. Receptionist Staff are very helpful especially Melissa. Dr Ouda is a good Doctor. He is very proactive with referrals for further Specialist treatment if required. Thank you Helensvale Plaza Medical Team."
"Don't go here. I'm a pregnant woman and they just brushed me off, no blood tests or a booked ultra sound. I've tried to make extra appointments and they tell me I'm unable to make appointments for future, I can only make one on the same day that I want an appointment? They don't care about their patients here, only their money. They can't be trusted either, they almost seem like they haven't actually done any degrees. Also let's add the wait times, i was booked for 2 o'clock one day and and I sat and waited until 3:20. I've only been here 3 times and the service has just been dreadful, rude and inconsiderate doctors."
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