Hungry Jack's Burgers Forrestfield

"Id just like to share my rather awful experience at Hungry Jack’s Forrestfield last night. Declan (the manager on shift) I believe his name was. I wouldn’t expect this from crew let alone a manager. I ordered 4 burgers with heavy mayo and a couple of ice creams. I asked for all of it to be fresh which shouldn’t be a problem as I didn’t mind waiting for it. Before I could even finish ordering I was told to drive forward, I tried saying something but he had already taken the other lane. When I got to the window where ( Declan) served me I said, “hey sorry I wasn’t finished ordering” He rolled is eyed and said ‘whatever, what do you want then’. Made the biggest deal out of nothing. I was told to park then to only get my burgers with barely any mayo, if I’ve paid extra I expect what I’ve paid for as does everyone. I brought the food back and asked the kind girl at the front if they could put more mayo on for me. Got the burgers back and the amount of mayo was just ridiculous, we couldn’t eat them. Just because someone is asking for something they originally paid for does not mean they had to be silly about it and quite literally ruin the burgers. I believe this store needs to invest in some crew coach’s to train the staff more so they know how many grams of sauce is on a burger. I’m disgusted by Declan’s unprofessionalism, I use to work in fast food so I understand the pressure but please in future do not talk to your customers like that especially when they are being polite. @Area Manager @District Manager please do something about this man he should not be in charge of underage children."

"Just spent $30 dollars for cold chips, cold whopper and a totally inedible chicken burger. The most disgusting Hungry Jacks meal ever. Have been loyal customers for many years but never again after this experience."

"Everytime I come to this Hungry Jack's my burger order is never correct after repeating the order so many times, and very clearly. The order comes up on the screen and I always check to make sure. How hard is it to read the order and make it. It's been not just once, but around 4 - 5 times this happened, it's not once correct. Another thing that is frustrating I always get a whopper with "cheese" and never it comes with the cheese. Why offer it on the menu, if you're not gonna put the cheese in it. Very annoyed and frustrating!"

"I was sucked in by the boneless fried chicken adverts and posters showing nice and thick chicken breast. I purchased the 3 piece box for just over $9 and received 3 chicken tenders. Extremely unhappy."