Enhanced Contact Centre

Welcome to Enhanced Contact Centre, a premier establishment and point of interest located in the heart of Swan View, Australia. Situated at 55 Marlboro Road, our institution stands as a beacon of excellence in the field of education and professional development.

As a renowned school, Enhanced Contact Centre has been at the forefront of providing top-notch training and guidance to individuals seeking to enhance their contact centre skills. With a strong focus on industry-relevant knowledge and practical experience, we aim to equip our students with the necessary tools to excel in the dynamic world of customer service and communication.

At Enhanced Contact Centre, we understand the importance of staying ahead in a competitive job market. That's why our curriculum is carefully designed to meet the ever-evolving demands of the contact centre industry, ensuring our students are equipped with the latest techniques and strategies. Our experienced and dedicated faculty are industry professionals, bringing real-world expertise and insights into the classroom, fostering a comprehensive learning environment.

Our state-of-the-art facilities provide a conducive learning environment, equipped with cutting-edge technology and resources. From interactive classrooms to simulation labs, we offer hands-on training opportunities that simulate real-life contact centre scenarios, allowing our students to develop their skills and confidence before entering the workforce.

We believe in the power of personalized education, recognizing that every student has unique learning needs. Our small class sizes enable individualized attention and mentorship, ensuring that each student receives the support they require to thrive academically and professionally. We foster a collaborative and inclusive community, encouraging students to engage in lively discussions, share ideas, and learn from each other's experiences.

Beyond academic excellence, Enhanced Contact Centre is committed to nurturing well-rounded individuals. We offer a range of extracurricular activities, including networking events, guest lectures, and industry visits, providing students with valuable opportunities to connect with professionals in the field and gain firsthand exposure to the industry.

Whether you are a fresh graduate looking to kickstart your career or a seasoned professional seeking to upskill, Enhanced Contact Centre is the ideal institution to embark on your journey towards success. Join us today and unlock your potential in the exciting world of contact centres.