Sheraton Grand Mirage Resort, Gold Coast

"I have many, many things that I'm very pleased about with this hotel resort, it was an absolute delight to stay here for a couple of days. These guys focus on the important things: 1. Customer service ☆☆☆☆☆ 2. Food quality ☆☆☆☆☆ 3. View ☆☆☆☆☆ Everything was 100% satisfactory. One of the nights I was staying here, I had ordered a cocktail from the bar in the pool; I was required to get my ID from my room, and when I had come back, the staff member had kindly made me a fresh one as I was gone for a while. This had made my experience well improved. Unfortunately, in my room, the phone was a bit faulty. However, the staff members did absolutely everything they could to reach out to us and attended to our needs of service. Many apologies were given, even when it was never their fault. They even offered to send someone to look at the wiring of the phone. I'm pleased to say I am 100% coming back here with my friends as I've spoken highly of this resort. Thank you so much for a delightful experience."

"This resort has always been a great place to stay. Excellent service, a great buffet breakfast and on weekends a wonderful seafood buffet. We have always found to be friendly and very courteous and the ground floor rooms are a favourite as they open up on to a ground floor patio where you can sit and have afternoon drinks as the sun goes down. It is a very short walk to the Main Beach Surf Life Saving Club where they do great well priced meals and a fantastic view out to the sea. The rooms have both sparkling and normal tap water available at certain points around the hotel as well as ice machines. Great resort style pool with a swim-up bar."