Consumer & Business Services 95 Grenfell Street, Adelaide, South Australia 5000
About the Business
Welcome to Consumer & Business Services, located at 95 Grenfell Street in Adelaide, Australia. As a local government office and point of interest, we are dedicated to serving the needs of both consumers and businesses in South Australia.
One of our primary functions is to register births, deaths, and marriages in the state. Additionally, we handle matters related to relationships and name changes. If you need certificates for any of these events, we can provide them for you.
Another important aspect of our work is licensing. We are responsible for granting licenses to establishments such as hotels, clubs, and restaurants for the sale of alcohol. We also oversee all gambling and gaming activities in South Australia. Additionally, we issue licenses for various occupations, including builders and tradespeople, real estate agents, security guards, and second-hand vehicle dealers.
At Consumer & Business Services, we understand the importance of consumer rights and fair trading. That's why we offer free advice on these matters and provide a dispute resolution service. Whether you have questions about your rights as a consumer or need assistance resolving a dispute, our team is here to help.
Renting and letting can sometimes be complex, but we are here to make it easier. We can explain your rights and obligations when it comes to renting, bonds, rooming houses, and residential parks. Our goal is to ensure a fair and harmonious relationship between tenants and landlords.
If you are involved with incorporated associations, charities, cooperatives, or fundraising, we can assist you with registration and other requirements. Our knowledgeable staff can guide you through the process and help you meet all necessary obligations.
We are excited to announce the opening of our brand new Customer Service Centre. You can find us on the Ground Floor of 95 Grenfell St, Adelaide, with entry via Chesser St. Our Customer Service Centre is equipped to provide a wide range of services and resources to both consumers and businesses.
Consumer & Business Services is committed to acknowledging and respecting the Aboriginal peoples of South Australia. We recognize them as the state's First Peoples and Traditional Owners of the lands and waters. We strive to create an inclusive and culturally sensitive environment for all.
Whether you need assistance with registrations, licenses, consumer rights, or any other related matters, Consumer & Business Services is here to support you. Visit us at our convenient location or explore our website to learn more about the services and resources we offer.
Photos
Location & Phone number
95 Grenfell Street, Adelaide, South Australia 5000, Australia
Hours open
Monday:
09:00 - 16:30
Tuesday:
09:00 - 16:30
Wednesday:
09:00 - 16:30
Thursday:
09:00 - 16:30
Friday:
09:00 - 16:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Great advice over the phone and my in-person service was quick and extremely helpful. Wait times for online queries are crazy but that's of no fault of the staff who were great."
"I provided evidence on payments that were not being added to my rental ledger to CBS as well as evidence that the business had NOT completed a full audit and were still claiming money from me that was not correct, yet CBD STILL BACKED THE BUSINESS!!! NOT PROTECTING THE CONSUMER AT ALL. They clearly did NOT look at my submission properly at all. Don’t waste your time!!! Waste of my time and stress."
"Contacted office this morning re being sold an item that was reproduction piece, not authentic furniture. Spoke to a man who was very helpful and provided advice for about 25 minutes. A little later he rang back with more advice after speaking to colleagues. It was excellent service. I was impressed with it."
"Absolutely trash wouldn't even help at all. Had no ability to show respect; I had a simple request about a company not doing what it says. And all she said was; I'm not helping you because the company is not registered in Australia. Rather than just assisting in how I can look for the info or who I can go to for help."
"Susie Ruthenbeck was absolutely excellent in understanding my case, and wanted to do everything in her power to help me. Unfortunately, due to some of the gray-area challenges of my case, she directed me to seek legal advice to look further into the technicalities. Fortunately however, the lawyer agreed with Susie's cautionary advice that I was likely wronged across a number protection laws, and I won the case. Thank you for your assistance Susie!"
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