Prelove Hove 388 Brighton Road, Hove, South Australia 5048

"I am so annoyed with the whole experience there. Firstly, I booked my stall that went over the Easter period and they happily charged me extra 4 days since they shut over the long weekend - other shops of this kind in Adelaide extended the hire for free by 4 days. Secondly, they charge 10% on all sales you make and lastly, about 6 items of my clothes got lost/stolen and the only answer I got was "Well, it says in the contract we're not liable for any losses." After chatting to some of my friends about this experience, they all mentioned they had similar things happen to them. So no thanks, you keep making money off people like that, good luck to you."

"would give 0 stars if I could. Had to post here as Marion does not have a Google review. PLEASE READ IF YOU ARE CONSIDERING HIRING A RACK, DON'T! I am highly disappointed in the time that I had on my rack. I spent $300 for 2 weeks and DID NOT make one single dollar of my money back. I have been told that it would be worth my money, but it definitely was not. Along with this, I lost over $100 worth of clothes, hats, and shoes whilst hiring the rack. I am aware that I did sign to acknowledge that items may go missing, but I did not think it would be so much. In all honesty, your staff did not care that I would walk in and out with my clothes, they didn't even check that I was the person hiring the rack. I had to call several times over the weeks to check things and the people on the phone did not want anything to do with it. I called to put up a discount sign and it was not done straight away and was done on my final day when I called several days in advance. Unfortunately, this whole experience was highly unprofessional and I will definitely not recommend my friends and family to shop and/or sell their clothes within ANY of your stores."

"I shopped here during my visit to Adelaide. I love the sustainable fashion accept and there was such a great selection of clothes. Staff was super friendly and helpful. I spoke with some of the sellers who were replenishing their racks and seemed like they’ve made lot of money selling here. I would definitely rent a rack if I lived closer! Such a great concept!"

"Not a bad place to sell your old clothes and I did make an a great profit of about $700+, however, the 10% commission is a bit much especially considering the service in there as a customer is horrible? Not really sure what they’re charging the 10% commission for when you get no assistance whilst shopping and staff do the bare minimum. Multiple times when I went to refill my rack, clothing had obviously been tried on but just shoved back on the hanger and then not even fixed by staff before putting it back on my rack. Zippers unzipped, clothes folded over the bottom of the hanger. Some of it had even been hung up over the rack covering my other clothes which was very disappointing - see in the photos The staff also don’t offer any help to the customers either, they just stand behind the counter all day. Multiple times when I went in I didn't even get greeted let alone be offered any assistance, just getting told to grab hangers as I need them. There is one older woman who is lovely and very helpful but all the young girls are terrible. The risk of your items being stolen is also very large. I tested to see if the security tags worked one day walking out with a closed one in my bag and nothing happened. I went back in and told the girl working and she bumbled around until realising the security gates weren’t even turned on and then laughed about it? Would hate to know how many garments had been stolen here because of this. I've since had a stall at Monday Market in Norwood and the service is much better from the staff and my rack has been maintained much better than when I had one here. Also made more here in profit without the 10% commission."

"This is a really great find. Most of the prices are completely appropriate. Quality and range of sizes was high. We all found some bargains and lovely collectible items. 100% recommend a visit with the whole family."