First Impressions Dental - Beechboro

"These guys are fantastic dentists, never been before and everyone was nice and professional and as someone who has not been to a dentist in awhile made me confident in going again. I recommend going here if you have HBF health insurance as they have a special deal going on at the moment for teeth cleaning."

"Unfortunately my review isn’t going to be as kind as the others on here. I’ve been to this dentist three times and each time they seemed more concerned about payment than they did my teeth. I went in there yesterday for my 9.20 appt and THREE chronically painful back teeth, one being a wisdom tooth. Not only was I told when I arrived that I’d have to wait 20 minutes in severe pain because they were running behind but they could’ve had the decency to call me and let me know. I understand delays but they knew I was in a lot of pain and seemed more concerned about whether I could pay or not and showed very little sympathy. I went back to day because they needed another form for urgent care and was told they had no appointments available for urgent treatment forms. So I left again in severe pain and in tears. They wanted to charge me extra for X-rays and it just kept adding up. So I had to search for another dentist and luckily I found a kind and caring dentist who extracted all three teeth at once with very little pain. I was in there for two hours and was told my teeth were very badly infected, something Altone Dentist ignored and pretty much sent me on my way in a terrible state. No concern or compassion whatsoever. I will never go there again. They couldn’t care less and it seems getting their money was more important than a patients distress and being in chronic pain. I’m so grateful I found Malaga Dental they were kind, compassionate and put my mind at ease and just took them out straight away and cleaned the badly infected areas which Altone completely ignored. No duty of care whatsoever. I don’t like giving bad reviews and it takes me a lot to do this but I feel that each time I’ve left this surgery I’m upset and disheartened and totally justified giving this review."

"Dr Tikka was lovely. Very professional, friendly and informative. Explained everything and was very thorough. Pain free treatment and a great job done. Will definitely be back and would highly recommend. Staff at the front desk efficient and the whole clinic is clean and tidy. Annette"

"I see Dr Tikka at First Impressions and I would 100% recommend. Dr Tikka is so very lovely and knowledgeable. She offers great advice and amazing service! I always leave happy with the outcome and I’m so glad I found this Dental Surgery!! All the staff are extremely lovely and accommodating. The waiting area is kept super clean, inviting and comfortable. The admin ladies have excellent customer service which makes it all the better. Can’t recommend them enough!!"