Officeworks Midland 4 Clayton Street, Midland, Western Australia 6056

"Terrible customer service today from the young girl on the counter. Overall shop stocks a lot of products that are generally always available but the service is terrible."

"I used the self service kiosk to order a canvas print. I got a text to say it was ready 2 days laters and when I went to pick it up they said they had lost it and would prioritise a new prind saying it would be another 2 days it's now been a week and nothing. I'm currently on hold to chace it up. I've been on hold for 20 mins so thought I would write a review to pass the time."

"The printing section at this Officeworks branch is the worst I have ever seen. It has gone from okay to worse over the last few months. Most of the times printers required for the job are out of order or it takes so much longer for them to print a small single page job which they used to print out to you in few minutes if they weren't busy. But now they spend the time with you at the counter accepting the job to your requirements and doing all the design work to fit the paper to only refuse to print it saying they have to finish other jobs first. In all these instances the printer was not printing at all - understandable if it was really busy. We lived with these issues but what made me write this review is because recently we stood in the cue for over 20 minutes to be finally told they are not able to take passport photos due to technical difficulties. They should have at least put a sign up at store or update the website, so customers don't waste their time and what's more frustrating is I tried to call the store multiple times beforehand on the day to check, nobody answered! Very unprofessional answers given back to you when you ask questions from them as well. There were some good staff working here before who did not only a good job, but also good to customers."

"Found a Gallaxy A54 5g phone with a price tag of $546..have photo evidence...went to the checkout and they wanted over $100 more...fed me some nonsense...btw they didn't change the price tag on the shelf...be wary of this illegal practice. Went accross the road and bought a phone at Harey Norman and they said Officeworks have been doing this for years, about time they where prosecuted I say."

"Need more staff on front checkout - I ended up walking out without purchasing my products! only having 1 person on the front desk with a huge queue, isn't fair on staff nor customers. No manager in sight and multiple staff working on the floor stocking shelves, which you think would be arranged to be completed early in the morning or late afternoon before closing. This is a regular issue! I no longer shop at the Midland officeworks due to this. ."