Ocean Village Medical Centre Wembley Downs, Western Australia 6019
About the Business
Welcome to Ocean Village Medical Centre, located in the beautiful city of Wembley Downs, Western Australia. As an establishment dedicated to providing exceptional medical care, we prioritize the well-being of our patients above all else. We understand that your health is your most valuable asset, and we strive to be your trusted partners in achieving and maintaining optimal health.
Our team of highly skilled and compassionate doctors is committed to delivering personalized, evidence-based medical care to patients of all ages. With a focus on preventive medicine and comprehensive healthcare, we aim to address your medical needs and concerns while fostering a long-lasting doctor-patient relationship built on trust and mutual respect.
At Ocean Village Medical Centre, we take pride in the diversity of our doctors' backgrounds and expertise in various medical fields. This allows us to offer a wide range of services, including general medical care, family medicine, internal medicine, paediatrics, women’s health, and more. We continuously update our knowledge and skills to stay at the forefront of medical advancements, ensuring that you receive the best possible care.
We maintain a clean and welcoming environment where you can feel at ease during your visits. Our goal is to create a space that promotes comfort and relaxation, enabling you to focus on your health and well-being.
In our commitment to providing comprehensive care, our doctors work closely with other healthcare professionals, such as specialists, nurses, and therapists. This collaborative approach ensures that your healthcare needs are met with a coordinated and holistic approach. We believe in open communication and encourage you to be an active participant in your healthcare journey.
At Ocean Village Medical Centre, we pride ourselves on providing a friendly, caring, and efficient service in a confidential manner. We understand the importance of confidentiality when it comes to your health, and you can trust that your personal information will be handled with the utmost discretion.
Our operating hours are designed to accommodate your busy schedule. We are open Monday to Friday from 8:00am to 6:00pm, with extended hours on Wednesdays until 8:00pm. We also offer Saturday appointments from 8:00am to 12:00pm. Please note that we are closed on Sundays.
You can find us at Suite 3 & 4, 23-25 Bournemouth Crescent, Wembley Downs 6019. Our convenient location ensures easy access for patients in the City of Stirling and surrounding areas.
We are excited to announce the addition of Dr Kenneth Jones to our team, starting August 14, 2023. Dr Jones brings a wealth of knowledge and experience to our practice, further enhancing our ability to provide exceptional medical care to our patients.
At Ocean Village Medical Centre, your health is our priority. We are committed to delivering the highest standard of care and building lasting relationships with our patients. Contact us today to schedule an appointment or to learn more about the range of services we offer.
Hours open
Monday:
08:00 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
08:00 - 20:00
Thursday:
07:30 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 12:00
Sunday:
Closed
Reviews
"I have requested my skin records be transferred to the practice where my doctor has transferred to. Ocean Village Medical Centre tried to charge me for a visit which is not standard practice. I have made a formal complaint to the ombudsman. This practice is focused on profit not patient care."
"Lovely practice. The reception staff have always been very pleasant to me. Have only seen Hammond but he is a gem of a doctor. People will travel a long way to see him! The phlebotomist that works in there is also very good and bubbly."
"Incredibly low service. I saw Vanessa with my child as I was worried she could have issues with her Thyroid. When I told Vanessa why I am worried she asked me what I want her to do? EXCUSE ME? I said well I dont know. You are the doctor. Anyhow bottom line is this appointment had the character of a bulk billed appointment. Quick, superficial and basically couldnt care less. We will for sure not go back to this doctor. Shame on her. This is not how you should treat patients. And to ask what a patient wants you to do is actually worrisome. I mean guess what is needed? Your expertise?"
"Timeliness: 20 minutes past appointment time (pretty normal). One receptionist was warm and friendly, however the younger one was short and cold. Booked 2 weeks in advance with chosen doctor based on her care interests listed on their website. Found doctor quite cold and aloof. I had disclosed our Indigenous decent for purpose of child’s immunisations. I didn’t feel the doctor truly wanted to care for us. It felt forced. The nurses giving the vaccinations were much warmer but I won’t be bringing our family back to this practice. I was very casually dressed but I don’t think any of these factors should affect our experience and quality of care. I’m still searching for a kind and friendly family doctor since we moved to the area."
"I’m very happy with all of the doctors I have seen here. All have been very professional and have a positive bedside manner. Unfortunately I have to agree with many of the other reviews here - the reception/admin can be really impolite, they don’t seem to respond to any requests and require regular follow ups."
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