P&N Bank - Cashless Service Hub
556 Wellington Street, Perth, Western Australia 6000
About the Business
Welcome to the P&N Bank - Cashless Service Hub, located at 556 Wellington Street in Perth, Australia. As a customer-owned bank, we are dedicated to providing exceptional banking services to the local community. Whether you're looking for savings accounts, term deposits, home or personal loans, or insurance, our knowledgeable team at the Kings Square branch is here to assist you.
At P&N Bank, we pride ourselves on offering competitive banking products, paired with local expertise and outstanding customer service. Our goal is to make your banking experience as convenient and efficient as possible. That's why we encourage you to download our app, which provides an even better mobile banking experience. With features like debit cards, Internet Banking, and our Mobile App, you'll have everything you need to bank on the go.
While our Kings Square location may not offer the full range of branch services, such as foreign exchange or cash deposits and withdrawals, we are more than happy to direct you to your nearest branch if you require assistance with those services. Our aim is to ensure that all your banking needs are met.
If you've had a positive experience at our Kings Square hub, we would greatly appreciate it if you could share your feedback by leaving a Google review. Your feedback helps us improve our services and assists others in making informed decisions.
Applying to open a bank account is quick and easy at P&N Bank. You can do so in-person at our cashless service hub, where our friendly staff will guide you through the process. Alternatively, you can also apply online at any time.
In addition to our banking services, we also offer a variety of insurance options to suit your needs. Whether you're looking for car insurance, home insurance, or travel insurance, we have you covered. Choose a level of cover that best fits your requirements and preferences.
Our Head Office is located at Level 6, Kings Square, 1556 Wellington Street, Perth WA 6000. We respectfully acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past and present.
Thank you for choosing P&N Bank - Cashless Service Hub. We look forward to serving you and providing you with a seamless banking experience.
Photos
Contacts
556 Wellington Street, Perth, Western Australia 6000, Australia
Opening hours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"The worst banking customer service received from help and support in my entire life. All i wanted to do was update my telephone number in my online account but i was unable to. So i call the general help line and the lady at the other end was grumpy, loud and unhelpful. She made me feel like i was an imposter trying to take someone else's money. She told me that in order to update my telephone number, i have to give her "a number". I questioned what number? and she said a number you gave us when when you created an account with us, she was not specific to as what the F number is - i have several numbers for P&N. She then said she can't help me and I need to go into a branch to update my phone number. So i headed to my local P&N bank and i instead decided to transfer ALL my savings out of P&N into another bank. I abandoned my P&N account for months now, and I'm definitely not going to use this bank again or promote them."
"Recent changes to P&N Mobile app have destroyed it... EVERY TIME a change occurs login becomes impossible. I can't recall how many such issues but far too many! Sick of having to visit branch, will transfer to another bank after years of great service... WHO in management thought the new system was a good idea???"
"Been P & N Bank which was Police and Nurses Credit Society for 41 years. Have watched the service fall to below service value particularly in the insurance section. Wrote to the General Manager with a particular concern and was fobbed off by some person in a contact centre in writing via e mail. Typical, go to bank and be like a bank....corporate dollar....not customers matter. Goodbye P&N. There was no star below one."
"I spoke to the staff at the Morley branch about an investment possibly and asked on behalf of a friend of mine who wanted to take advantage of their low interest home loan. The treatment of my friend by this bank has been disgusting. I am so embarrassed I encouraged him to get involved with this bank. Their loans officer is in the wrong job, maybe he should apply for a prisons officers job where he can get away with talking to people like they are peasants. After weeks of broken promises he is still waiting for a valuation. And would any right-minded person invest in a bank with this attitude...pass."
"Went into my local branch earlier this week and asked the female teller to photocopy some documents to support our housing loan application made the day before. She told me she was too busy and to come back later that day or even the next morning.!!!!!!!!!! Have written to the branch manager to resolve this and am yet to hear from him. So - maybe the staff are too busy to serve the banks customers. I guess the next step will be a visit to Head Office and/or a letter to the CEO. Not Happy. 20/2/15 pm. Just been contacted by the branch manager with apologies for the above service. Glad to know that they do take customer service seriously. Hopefully should never happen again."
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