Mile End Hotel 30 Henley Beach Road, Mile End, South Australia 5031

"Food was not worth half the price. Would have been very annoyed to pay $39 for San remo pasta with lots of peas and some crab. Really not up to standard. Service was ok, they were very busy, but no excuse for the very basic pasta served."

"Went for an early Sunday dinner and took advantage of the heavily advertised “happiest hour” promotion. It’s a big pub, and it was certainly busy for 5:40pm on a Sunday (but certainly not full) What was supposed to be a quick dinner ended up being 2 hours - our food (two Schnitzels) took over 1.5 hours to arrive. We asked the staff for an update at about 1:20 and we’re told it was a challenging night for the kitchen and food was taking longer than usual. It took a second follow up to get an idea on how far away it would be. The staff were friendly despite the situation. If you’re going to implement a promotion like this, which will attract large amount of diners in a tight time frame, as well as large groups wanting to take advantage of ab affordable meal, my suggestions are as follows: - Make sure your kitchen can handle it. Perhaps the menu needs to be consolidated, the deal only apply to specific meals that are easier to push out, etc - Be proactive with your communication. The app told me that a cocktail would have a 15 min wait time - why did meals not have an expected wait time listed? Let the customer decide if they’re happy to wait to take advantage of the deal or not - Be more proactive on the floor. The staff knew that the food was very delayed, call past the tables that were waiting and be transparent - it would go a long way. The Parmy’s were fine - serving size was generous, chips lacked seasoning, schnitzel a bit bland but cooked well. This was our first time visiting the Mile End Hotel despite it being "

"We went on Saturday happy hour. it was fully packed. We managed a table outside. we ordered 3 steaks and cocktails. the cocktail was good. the steaks came late which is understandable on a busy day. But the steaks were tasteless. hard. we ordered medium rare. there was no salt or taste. went in to found some salt n pepper and cutlery. but didn't really help with the steaks. the stakes were $46 not cheap. though we paid half price but still, it was total waste of money. and there was no time to wait and get them re done. the chips and salads were really good. that's what we ate. Could be just a busy day problem, or steak problem. all other food and reviews looks good. we were sitting outside, didn't take photos."

"I had my birthday lunch there today with a group of 14 and could not be happier with the service! This is the second birthday we've had there in a month and the staff have gone above and beyond to ensure we had a great experience. The food is amazing with plenty of gluten free options, and big portion sizes. Best customer service experience I've ever had, I'll definitely be going back!"

"Usually pretty happy with this place but recently been a bit disappointed. Had to wait an hour and an half for our meal tonight (fyi, we ordered schnitzel and meatball sub) and weren’t notified out of courtesy until I asked - 3 times. Generally good but think the kitchen needs more hands."