Ninja Sushi & Noodle Bar 450 Brighton Road, Brighton, South Australia 5048

"I have been going to this establishment for years as the quality of the sushi rolls are out of this world and the price is so good for the quality. Used to be quite a regular but stopped coming for over a year so I decided in the last month to start going again.. I have a hearing impairment so I went with my support worker every time. The first time I went was a bad experience.. was about 4:00pm - 4:30pm and there was barely any sushi to choose from, so I asked if they could possibly make me some sushi rolls (verbalised that I was more than happy to wait, I just wanted some) but the guy was not having it. He was wearing a mask (which I do appreciate with covid) but made no effort to speak up when I asked him to as I could not hear him, even my support worker who has perfect hearing couldn't hear him.. so he was uncooperative and just didn't seem to care.. so I just bought 1 roll of what they had and left.. came back again another day thinking maybe he just had a bad day. This experience was absolutely amazing! The lady who served me was more than kind, spoke up when I had trouble understanding and as they didn't have all the rolls I wanted she was more than happy to make me the ones I wanted (was about 1:00pm - 1:30pm) and my support worker had a great experience with the older gentleman who served her. So as I had such a great experience and thought maybe it was a once off I came again today and was greeted by the same gentleman as the first experience (12:30 - 1:00pm) and yet again, didn't have the rolls I wanted so I asked kindly if he could make them for me as they did last time and he flat out refused. I had trouble still hearing him and understanding him so we asked if we could speak to somebody else (could hear another worker in the back laughing and talking, the store was empty and we were the only customers) but he still refused and wasn't helping us in anyway. So we just walked out and took our business elsewhere. Im so disappointed as I love the food and would order again but the customer service was unreal.. if there was a way to preorder my rolls and pick up I would do it in a heartbeat. So so so disappointed and will not be back and recommend to anybody else anymore."

"This is not an authentic sushi eatery. The food is not really up to take-away standard. My wife usually loves sushi, but handed it to me for the first time. Rude service, frozen ingredients, roughly hand rolled and clearly not made by someone with pride in their work. This is a fraudulent and pretentious knockoff of what a sushi bar should be. Don't waste your time people. This was a big disappointment."

"My go-to place for sushi rolls!!! Same price as elsewhere but better quality sushi and a nice size! My favourite thing to offer is their Laksa. I’ve never tasted a better laksa elsewhere and their generous with their meat pieces, and for such a decent price Always a happy customer, thanks guys :)"

"Worst sushi experience I've ever had! Service was poor, barely much of a selection and looked like it had been sitting there awhile. Could not believe that we were charged 10c per Wasabi sachet! That is unheard of!! Do NOT recommend this place, plenty of good sushi places out there."