Guzman y Gomez - Glandore 136 Anzac Highway, Glandore, South Australia 5037

"I bought a regular bowl from here. They survived cold food. Shame on the staff to serve someone with cold food by charging money."

"Dissatisfied with order #2119. The chicken was missing from my Chicken Bowl, the burrito lacked the ordered Chipotle mayo, and the request to omit jalapenos from a Veggie Bowl was ignored. Such oversights are disappointing and don't reflect a quality experience. Nobody responded when called to complain."

"Worst ever experience! This is my first ever review on google cause they’ve made me do it. I ordered Sautéed Vegetables with Guacamole enchilada but I got Grilled chicken. I’ve been vegetarian my whole life, never eaten meat and to see your food filled with it makes it unacceptable. The basic etiquette of running a fast food chain is to make sure that you serve the right food to right person. I don’t know whose fault this is but GYG is liable. I don’t want to be that guy who disrupts social environment by making these comments but this is totally messed up. I didn’t even want to confront the employees at the store that’s why I called them twice but nobody answered. So, I had to go back to the store with the food and confront them. I know this is quite a simple mistake and from a fast food chain perspective the magnitude of this issue is almost nothing or negligible but from my point of view who’s taken care of this issue since my birth is massive. Employees may not be the problem, it may lie beyond their powers. For example, not employing enough staff over the weekend when it’s busy or untrained professionals in the kitchen. GYG - look into this. Lastly refund, I asked for it at the store cause I didn’t want a replacement meal cause I can’t trust you guys anymore. The guy at the store understood the problem but couldn’t refund my money cause I ordered through the GYG app. Again, this is so weird. I mean I ordered through the app but the receipt is generated by your store. The money goes in GYG account doesn’t matter how you order. This process should be quick and easy cause why not! It’s so straightforward. I could add more things but you get the idea. Every individual is different, somebody might be allergic to something and you might serve them what they didn’t order. Been a regular customer of GYG for almost last 2 years but no more. This is the end. Sorry for all this rant but I strongly believe this was required."

"Asked for a soft shell beef taco with lettuce and cheese, no salsa. This is lettuce and cheese in a soft taco. Don’t think I’ve ever been through drive through and gotten my order correct, any time I’ve tried to correct the order the person is super rude and unhelpful. The food is average and not worth dealing with the staff. Huge language barrier which end up being really frustrating."

"I always receive my order wrong in this place..and have to check the food before leaving the store. Today I couldn’t check my order and when I got home obviously the order was incorrect. They put cheese and didn’t add chimi mayo - my wife is vegan and had a reaction due to the cheese on her food. I want everyone to be aware of their careless service and lack of respect."