Pet Chemist Online 29-31 Corporation Circuit, Tweed Heads South, New South Wales 2486

"Worst customer service I’ve ever had. Placed an order 2 weeks ago and asked for it to be shipped. Said they will ship it waited for a whole week just to find out it was never shipped. Now I have to drive all the way to collect it as my dog has gone without for 2 weeks. I will never ever recommend this company nor will I buy from them again. Staff are incompetent especially Darlene"

"Do not use this company, I have nothing but trouble, from the first order. Takes over a week or 2 for orders to arrive, I had to ring up and be on hold for over an hour each time as the online payment system would not accept my Credit Card. I placed my last order with them early in June, had to call to make the payment, only to find out that they had not received a script for Tremal for my fur baby, that was sent to them via registered mail and provided them with a tracking number, I asked why advised that it was not received before this. Their response I don't know, staff advised that they will arrange to call the vet and have a new script sent to them which cost me $50.00. It still took them over a week to send the medication to me. I requested my scripts back and well what a surprise the original script they said did not arrive, was sent back with all of the other scripts. This company is a rip off DO NOT USE THE"

"Great prices on medication and food for your pet. Friendly efficient service....click and collect or postal only available, no over the counter. In saying that, it is a quick turnaround and easy to order online so don't be put off. Would highly recommend you try next time you need products for your fur child."

"I received my order 3 days early than expected, well done on that! I purchased the Aloveen Shampoo and Conditioner for my doggos and both arrived in a very well packaged box, hence why there were no leaking issues. I would order again and highly recommend them in purchasing your pet products!"

"My precious baby says a huge thank you to the wonderful staff at Pet Chemist for getting her medicine dispensed and delivered so quickly. She has been suffering with horrendous allergies for over 6 months now and her Dermatologist has changed her onto a very pricey medication. Buying from The Pet Chemist was 60% cheaper than getting it from the specialist direct and we only had to wait 5 days (including a weekend). I highly recommend other pet parents to ask their vet/specialist for a prescription and order from here, rather than overpay for the medications from the vet/specialists. They make enough money from our sick babies."