Amart Furniture Cannington

"Spent quite a while in this store choosing a lounge, assisted by Abbey. She was extremely helpful and informative, providing me with a deal I was very happy with. I waited the usual 6 weeks for a new one to arrive from stock... thats fine. Unfortunately it was delivered by contract drivers who shirked their responsibility to assemble it, left me with 3 huge plastic boxed bundles in my lounge room. BUT a huge thank you to Abbey who came to my rescue and spent some time rescheduling others to come and assemble it, only a couple of days later. (When you are a single woman, with heavy furniture, help is required.) Im thrilled with the service and my lounge.... thank you Amart Cannington. 5 stars for sure!!"

"sorry but no stars.. my experience went something like this, I'll try and keep it short.. ordered a number of items, two bar stools . arrived with parts missing not once but twice (yep they came and took away the old ones and sent new ones also with parts missing) I took a store credit and gave up on that. I ordered a six draw tall boy chest with matching side tables. one of the side tables was slightly damaged, I accepted out of frustration and was told a small credit would be forthcoming for that, It never came... the tall boy draws arrive pretty much destroyed inside the packaging. they took that away. I waited for a replacement, then when it finally arrived yep it was also badly damaged.. i was told 4 weeks for the 3rd one. then told 6 weeks then told more than 12 weeks with no g/tee of delivery.. tried to get my money back for the complete matching set but had to settle for the chest only because i had already usd the side tables. so I had a bad experience. here's hoping you have better luck."

"Our delivery was delayed multiple times. First shipping was delayed twice by a month (2months total). Then after arranging to have delivered on a Friday and arranging to be at home that day it never showed up despite the tracker continually updating and saying it was on route. Finally at 9pm it stopped updating and never showed. When my partner called to find out why, we discovered the driver claimed no one was home. We rearrange to have it delivered the following week and again it doesn't show. I call to find out they never re-booked to have it delivered. Will never shop here again. It has been a nightmare of incompetency and dishonesty, and no consideration for the time wasted. I have little hope it will turn up on this third chance, and have to yet again take time out of my work week to be home."

"I wish we can give Zero . The worst experience and customer services ever i faced in my life. Bought furniture for almost 14k $ and was told that the color i chose will take 5 weeks but i can swap to another color that is in stock which can take 2 weeks . 5 weeks passed and still not received anything. I could have ordered the colours i wanted initially. Nothing was even offered as a loan to sit on and we have been sitting on the floor for over 2.5 weeks . If we knew this is gonna happen we could have planned better to buy something else Calling them back to see what is the update and delivery date and if they can accomodate for my work schedule, as the delay was caused by them but i was told this is what we have, we can send it later if you are not home ! Really? Who is running this circus ? I really want to connect to their upper management as i will not let this pass."

"They wiggled their out this because I removed the back cover. The only way to inspect the extent of the damage is to remove the back cover. They indicated they didn’t want to cover this damage. The customer service is helpful as they are just messengers. They said the back cover supports the frame. Lol, it is obvious it was damaged not because of the cover, but damaged upon arrival."