JB Hi-Fi HOME Superstore

"Lovely staff who are passionate about tech products and want to do right by the consumer. I only wish the team wore name tags so I could name and praise them for the wonderful interaction I had today purchasing a power bank for my Steam Deck. I was shopping for a power bank that could power the device and after a brief chat about what games can be played on the device, the staff member mentioned he would throw in a discount for me! What a wholesome interaction. They showed genuine interest and were happy to help out."

"The customer service in this store was always great and I would recommend this store to everyone. On Monday I entered the store to purchase a neutrabullet which was on special . I was unable to find the one I wanted and tried looking for a staff member , another lady was also trying to get assistance and there was no staff around . I went to the front desk and the staff member called someone to serve us . To the guy that served us I hope we didn’t put you out too much , the look you gave us said it all, maybe you shouldn’t be in customer service ."

"Really excellent service at this store! Jordan was exceptional, helping me with a new OLED, giving me the best price. Genuinely amazing. The store is also very well laid out and easy to find everything you need. Great job!"

"Been there twice in the last week and both times was met with helpful and cheerful service. V helped me put a great package together, and got a great overall price as well as really knowing her stuff. Zac also super helpful and friendly on my second visit. From my experiences, I highly recommend these guys."

"Took a while to find someone to see us but it was a Thursday morning though. I have to say that when Tod saw us he was great. He knew his product info about the item we were after (air fryer) and gave us even more info that we didn't know about. Great job - he should get a pat on the back for a good job from management for a job well done"