Supercheap Auto Belmont 171-175 Abernethy Road, Belmont, Western Australia 6104

"Had the product I needed and friendly and efficient service at the counter."

"Fantastic friendly and helpful.....didn't know my way around the store, but the floor staff helped me find all the items I needed. Competitive prices too."

"So tired of SCA. Set my store location to see if something was in stock, which the website says it is, only to find after driving there they don't have them in stock. Rubbish website and usually rubbish products if it the SCA brand. I try my hardest to use repco or Autobarn"

"I attended the store on Wednesday the 5th of April 2023. I would like the staff who were rostered on at 1330hrs to be acknowledged for their incredibly professional friendly service! Best service I have received in a LONG time from ANY store! I needed a brake light, and before I had to ask I was told exactly where it was. Before I made it to the aisle another staff member had over heard, grabbed the exact bulb I needed and handed it to me. I was in the store for less than a minute!"

"It takes a lot for me to give a negative review, but SCA Belmont have earned this one. I have stopped going to this store. I used to go to vic park but that is currently under renovation. Vic park was great store with really helpful staff. The Belmont store however has a serious problem when it comes to service. Its like they are being inconvenienced by you asking for help or assistance. The last straw came last Friday when I went there to pick up a few hundred dollars worth of gear, one of which was very heavy. Normally I don't need help, but this time was different as I just recently had an operation on my spine so have to be careful with heavy lifting. Firstly I had to wait quite a while in line as the staff were 'chatting' with other staff and customers and seemed quite happy to keep other customers waiting. But that's ok, I understand this sometimes happens. So after several minutes I am served - I tell them I have a click and collect order and he then gets someone else to go fetch it. The other person takes even longer to get it - could not find it apparently - but he/she/whatever eventually brings my goods on a trolley and just leaves it. In the meantime the person who served me started serving another customer. The thing is I was not finished purchasing. I decided to buy a few other goods worth almost another $1100... you would think I would be viewed as a good customer for wanting to spend over $2000 in one day... but no... I had to wait again for this idiot to serve me. Im being kind when I use the word idiot. I got tired of waiting as a queue had formed, so I interrupted and asked what do I do now. He said I can take the goods but just make sure I bring the trolley back, as if I'm going to steal it or something and no offer to help. I managed to put the goods in the car myself and brought back his 'precious' trolley. I then went into the store to look at the other products I wanted, but could not decide as I had a few questions about which one to choose. I tried to find another staff member but they were all to busy. I gave up in disgust and went to SCA Cannington. Service there was chalk and cheese. They were friendly, helpful, answered my questions and took my gear to my car and loaded it for me. Very happy I was after spending almost $1000 on air compressor and air tools. Now the other reason I am making this review is because I have had the same treatment two other previous times before. This was the third time I was treated like a second class person. I would rather go to another store or even Bunnings if they have the same product. I would even pay more not to experience these people. I think if Supercheap corporate is fine to have its customers treated this way then I will need to look for an alternative. Either way I will never ever go back to SCA Belmont."