Jaffers Furniture 22-32 Saint Vincent Street, Port Adelaide, South Australia 5015

"Jaffers employees are some of the nicest and most helpful people working in the Port. Today Simone and the team went above and beyond to help us out. Cant thank you enough."

"Staff were very helpful, patient and professional. We purchased two new chairs and wanted to match material with our existing soft furnishings. Jaffer’s staff were so patient as we looked at a huge amount of materials until we found the right one. Thank you to you all for your help."

"Thanks to Rob and Dave and team. Excellent service and fantastic range of furniture. Even managed to purcase a couch that was made in South Australia."

"Thought I was buying quality. Don't be fooled. Part of the reason we purchased these lounges was because of the La-Z-Boy name - that was a mistake. We purchased 3 seater 2 seater and 2 single recliners in February 2023. Cost over $10,000 after discounts. They weren't tested on delivery and the first time we plugged in and tried them one if the mechanism was obviously faulty. It made a clunking noise and seemed to get stuck on the way up and down. We reported to the store and a technician came. He said he had seen this issue before and should be able to fix it onsite when the part arrives. Five weeks have passed and we haven't heard a word and will now have to chase up what's happening. In the meantime the same thing seems to be wrong with the other couch which has barely been used. We have yet to test out the quality of repair service but this is obviously a major design fault and they will probably fix this one too but I am so disappointed. This lounge suit was to last us a long time and I can't see that happening when they start off breaking. I just want to return it all and be refunded. I don't want the hassle of non stop repairs or fighting for repairs. These chairs are not fit for purpose under Australian consumer laws. Just to add that it is embarrassing to have visitors who know how much this lounge suite costs and to witness its poor quality. Update still not repaired 3mths later. So basically I have a $15000 lounge suit that is unusable. Not fit for purpose. My next step is consumer affairs. Invoice Number : Receipt J8939 40793 Return Claim Made: Yes Warranty Claim Made: Yes Product Appearance: As advertised Store Location: Jaffers port adelaide sa"

"Late last year we purchased goods at Jaffers Furniture and received outstanding service during several visits. Recently we discovered that one of the items was not operating correctly. Despite several attempts by the manufacturers agent to rectify the problem, the problem remained. I contacted Jaffers to seek advice & assistance, spoke with David the manager and followed up with an email. We were pleasantly surprised and grateful for his intervention in communicating with the manufacturer on our behalf. Outstanding after sales service and the item was replaced with new furniture without any fuss. Thanks David for your commitment and promise to ensure complete satisfaction. You certainly went above & beyond, well done & thankyou."