Hollywood Nails 50 Elizabeth Way, Elizabeth, South Australia 5112

"I have to say, I am very much unimpressed with today's service. I am a customer who has been going to Hollywood nails for many many years now and never have I ever been so let down. Today's appointment of a refill cost me the exact same amount as when I went in 2.5 weeks ago for a full set. Their excuse was it's because my nails are long. How does that matter when you're using not even a quarter of the product. Needless to say, it's my fault for not checking the price prior to them starting but safe to say they have just lost a loyal customer because I will not be returning. First ever bad review I've ever left in my life due to my high disappointment."

"They didn't use fully sterilised utensils individually. And when scraping dead skin, the person cut me and didn't admit to it. Didn't offer any bandaids. They were not thorough doing my nails missing the edges. They seemed too busy to take any care, and were more interested in getting people in through the door rather than taking any pride in their workmanship. And were abrupt for the whole visit. Would not recommend."

"Excellent, thought Kimmy's had left Elizabeth altogether. Don't go round that side often, will be now!! They are great at all nails in fact all they do. Staff pleasant, great prices. Don't get nails done anything else."

"Usually you guys are pretty good. But now you have lost my future business. I got a full setdone from you guys today. I felt rushed. Then you did one thing to make a half decent experience go downhill real quick. When painting my nail and putting them in to set. As soon as I put myhand in there i felt a massive burning feeling. I pull my hand out as its causing pain and one of my fingers has blistered up. You staff just looked at me and told me to put my hand back in, after i showed her what happened. I had to ask her to get me some cold water and just looked at me once again. Like seriously my finger has blistered. Another lady came over and told me this was due to an infection i had on my finger, but they were completely fine before I went in there. No apologies or anything. So thankyou for the chemical burns I now have."

"Not one to write reviews but my experience here was absolutely horrible. I showed the lady what I wanted (attached reference photo) and the outcome was messy, poorly made and completely nothing like my reference photo. I must've asked about 3 separate times for her to make my nails shorter, she said that the pattern would not fit in the nail if it was cut shorter - I agreed, said okay and suggested that we remove the heart from the design to make the nail shorter as I did not want long nails. She agreed to this but never made the nail shorter and when I tried to remind her she said "later". I was shocked when she had finished. Throughout the session I was looking thinking to myself "its okay, she would clean them up after getting a rough shape to make them look decent", but no. She did not. I complained and said that I wanted the acrylics completely removed not only because the nail art was horrible but the acrylic itself was applied poorly and was sitting underneath my nail. She denied removing them and giggled at me saying they were "new so why would you?" She suggested that I have the nail art removed and they can apply a new base colour. I agreed to this, but she asked me to come back at 8:30pm which was 2 hours from then. I said that was too far away so she agrees to 7:30pm. At 7:30 I expected that there would be a wait still as they were quite busy but I did not expect to be waiting 30-40 minutes as I did. Once I am finally seen a new lady comes to fix my nails. She was nice, but from what she was telling me it was clear the first lady had complained about me a lot as she kept giggling asking repeatedly if I liked the colour. She also cut me with the electric file and I was bleeding for a few minutes. I tried to stop the bleeding but she rushed me saying it was "okay" and had "stopped bleeding" when it clearly had not. Luckily, she did do a good job with my nails and I am now happy with the final result. I paid $75 for this set and spent a total of 4-5 hours in the salon. Would urge everyone to spend your money somewhere else."