Dolphin Pools 2 Venture Loop, Wangara, Western Australia 6065
About the Business
Welcome to Dolphin Pools, Perth's leading provider of custom concrete swimming pool construction. With over 44 years of experience, we pride ourselves on being the first choice for residents in Western Australia. Our team consists of highly skilled consultants, designers, liaison officers, and construction and service personnel, all of whom are considered experts in the swimming pool industry.
At Dolphin Pools, we prioritize customer satisfaction and ensure that every pool we build is tailored to meet our clients' specific requirements. We never compromise on quality, regardless of the size or style of the pool. Whether you desire a small plunge pool to optimize your space or a luxurious resort-style pool for the ultimate retreat, we approach each project with meticulous attention to detail and a commitment to fulfilling your dream of owning a stunning addition to your home.
One of the major advantages of choosing a concrete pool over our competitors in the vinyl lined and fiberglass industries is the aesthetic appeal. Concrete pools offer a more visually pleasing appearance, and they also provide you with the freedom to design a pool that suits your personal taste and budget. From the shape and size to the depth and added features like a spa or spa seat, your imagination is the only limit. We have even constructed pools on the first floor of homes and homes that are elevated 6 meters above the ground.
In situations where access is limited, we are equipped to hand dig swimming pools to ensure that no space is unreachable. Additionally, if you are building a new home, we can install the swimming pool first to use as a footing for the house wall, saving you time and money.
Dolphin Pools is proud to have been recognized as the Gold Winner of SPASA WA & National Spa of the Year 2019 and the Gold Winner of Innovative Pool or Spa of the Year 2019. These accolades reflect our commitment to excellence and innovation in the industry.
Whether you are looking to enhance your existing home or create a new oasis, Dolphin Pools is here to turn your vision into a reality. Contact us today to begin the journey towards your dream swimming pool.
Photos
Location & Phone number
2 Venture Loop, Wangara, Western Australia 6065, Australia
Reviews
"Unfortunately despite the last 6 months phoning, writing and visiting the show room in an attempt to have some basic repairs done, nothing. No follow up or accountability to our requests which is disappointing and quite frankly arrogant in our opinion. We built our second pool with Dolphin Pools based on previous quality after sales service, follow through and high integrity standards which are no longer evident or practiced today based on our current experience. Very disappointed and would not use this company again."
"Looking at some of the 1 star reviews I could save time by copying and pasting. Seems a common theme with this company in relation to lack of after sales service. Multiple calls made. Spoke to different people who make plenty of excuses and no one calls you back to make a time to view works required let alone book a time to do works. You’re best looking elsewhere."
"Dolphin built us a pool. They were very professional, did the work on time and were very responsive with fixing a couple of issues that happened later."
"Built our concrete pool a few years ago and about 2 months ago the plaster started to crack and peel back in numerous spots which was of major concern. Contacted them straight away and was told that the person i needed to talk to was out and could he call back. 7 days later i followed up as nobody had called and i was then asked to email some photos of the damage which i did. 10 days later and 3 x calls later still no response from them which i am fuming about given we spent upwards of $50k with them. I finally contacted another company who came out immediately and quoted a reasonable cost to repair and they commenced the work almost straight away. If you are thinking of using Dolphin, don't expect any after sales care at all. Happy to take your money up front though. Terrible company"
"This company built our concrete pool 8 years ago. Now, in 2016 the plaster has chipped away and we have asked the rep for this company to come, have a look, explain what went wrong and give us a quote to repair. We did not ask for the warranty. We communicated to them many times and were told that somebody would come and provide a quote. In 3 months nobody bothered to do so or at least let us know that they were not interested in such job. Bad customer service and bad quality of work. Do not tust them to do your pool."
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