Ortons 88 Erindale Road, Balcatta, Western Australia 6021
About the Business
Welcome to Ortons, the largest supplier of building consumables to the carpentry industry in Perth, Western Australia. Located at 88 Erindale Road in Balcatta, Ortons has been a trusted name in the building industry since the early 80's, providing top-notch service and quality products.
At Ortons, we pride ourselves on our exceptional customer service. Our team of well-trained professionals is dedicated to ensuring that our customers receive the best experience possible. Whether you're a professional tradesperson or a DIY enthusiast, we are here to assist you every step of the way.
As a one-stop shop for building consumables, we offer a wide range of products including fasteners, power tools, nail guns, and associated items. No matter what you need for your project, we have you covered.
What sets us apart from the competition is our convenient free onsite delivery service. We understand that time is valuable, so we have three specially equipped Iveco vans that act as hardware on wheels, covering the entire metropolitan area. Additionally, we have a dedicated van that services the Southwest of Western Australia, allowing us to reach even more customers in different regions.
In addition to our extensive product range and delivery service, we also have a fully equipped workshop for tool repairs. We understand the importance of keeping your tools in top condition, so we offer a collection and return service, ensuring that the tradie doesn't have to leave the worksite. This is just one example of our commitment to providing excellent customer service.
If you have any questions or need assistance, our friendly team is just a phone call away. For those located North of the River, you can reach us at 0403 463 559. If you're South of the River, please call 0427 978 785. And for our customers in the South West, feel free to contact us at 0403 463 560.
At Ortons, we are dedicated to serving the needs of the building industry in Perth and beyond. Whether you're a builder, carpenter, or simply someone working on a home improvement project, we have everything you need to get the job done right. Visit us today and experience the Ortons difference for yourself.
Photos
Location & Phone number
88 Erindale Road, Balcatta, Western Australia 6021, Australia
Hours open
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Had an account with Ortons for 32 years, purchased a Nail gun 2 weeks ago, took it in today to return as I do not require it. The lady behind the counter was nice and polite. As for the male that was rude, abrupt, no customer service. I asked for return he said there is no return, I said are you serious, he said there is no refund, showed me a conversation he had with my Husband. I said i will get him to contact to sort, was told very abruptly that there was nothing to sort out. I have looked for the companies returns policy and can not find anything. I am not aware that a company can refuse no return or a item that is in it original packaging and not opened. The way I was spoken to today and the fact that I was refused a return, I will not be returning to ORTONS unless change of ownership. I feel sorry for the original owners that there name is still attached to the business, even though they do not own it. Ortons was a thriving, reliable, good value and great industry repair supplier. NOT NOW!"
"I’ve been coming to Ortons since I was young as an apprentice. Now I’m running my own business and coming here gives me the confidence that the hardware I’m getting meets all the latest requirements as well as having as little downtime as possible with tool servicing and repairs. Great family run business and the entire staff go above and beyond for all of their customers."
"Natalie who works in the office is awesome, unfortunately she has to work with Kim and Matt who have no idea about customer service, they are rude and arrogant and not helpful at all. I have been in your store several times Kim! Matt’s customer service was pathetic he is rude and arrogant. Check the emails he sent me to see how pathetic the customer service was that I received. My wife also went in your store and spoke to you and you brought her to tears with your rudeness. Avoid this place!"
"Saddened to read these reviews about ortons but I don’t believe them so here’s mine . I felt with ortons for best part of 6 years when I lived in Australia ! Never received a bad experience from the team down their ! Had numerous tools repaired and serviced in rapid turn around. Always found them to have the stock we needed . Wouldn’t hesitate to recommend these guys to anyone their service goes way beyond anyone else I delt with in Western Australia ! Their mostly retired tradies supplying tradies which is a perfect unison as they understand the stresses involved !"
"Disappointed when I phoned couldn't get a reasonable deal. Brought from Bunnings. Think I helped my father start this business now I read reviews he would never had. He pride himself in giving best price and service."
List of local businesses, places and services in Western Australia
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos