Asteron Life
36 Wickham Terrace, Brisbane City, Queensland 4000
About the Business
Welcome to Asteron Life, located at 36 Wickham Terrace in Brisbane City, Australia. As an establishment and point of interest, we pride ourselves on providing exceptional service and understanding the value of life.
With a history dating back to 1833, Asteron Life has evolved to meet the changing needs of generations of Australians. Our commitment to service and the protection of your data is unwavering. If you have an Income Protection policy with us, rest assured that your summary will be sent to you by 24 July 2023.
In 2018, the Suncorp Group announced the sale of Suncorp Life & Superannuation Limited (SLSL) to TAL Dai-ichi Life Australia Pty Limited (TAL). The sale was completed in 2019, and SLSL became Asteron Life & Superannuation Limited. Subsequently, in 2021, Asteron completed a transfer of its life insurance business to TAL Life Limited under the Life Insurance Act 1995.
TAL, one of Australia's leading life insurance specialists, has been protecting people for over 150 years. Together with our partners, TAL safeguards the lives of more than 4.5 million Australians. In the 2022/2023 financial year, TAL paid an impressive $3.5 billion in claims to 45,301 individuals and their families.
As part of the Dai-ichi Life Group, one of the world's largest insurance groups, TAL brings a wealth of expertise and resources to ensure the highest level of protection for our policyholders.
At Asteron Life, we prioritize your security and aim to provide you with peace of mind. Discover how we protect your data and learn how to keep your details secure. Trust in our long-lasting legacy of service and let us safeguard what matters most to you – your life.
Contacts
36 Wickham Terrace, Brisbane City, Queensland 4000, Australia
Hours open
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Someone needs to tell these guys it’s 2021. Can’t get tax statements until mid august and they have to be snail mailed? Really frustrating when trying to complete a tax return and every other company sends an electronic version week 1 of July."
"Always seem to be trying to avoid paying out. Appear very happy to take money but seem to find every scheming way not to pay. Check Canstar before purchasing any IPI, particularly from this company. Buyer beware!"
"We were under the impression our life/tpd/trauma policy was approximately $100 p/mth , it was actually double ! being debited from superannuation once yearly( Life/tpd ) and separately monthly from personal banking (trauma)...CHECK YOURS !!!"
"Customer service is poor. Still only contact method is snail mail, can't be bothered to pick up the phone when policies had expired. Call either dropped out or they hung up on me. Even though they had my profile details no call back. If this is the service when I'm trying to pay them I'd hate to try and claim!!!"
"Disappointing service. Unwilling to provide a year end statement for tax purposes until mid-August, delaying us in lodging tax returns."
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